Really? I thought Roku was the worst interface. My parents inability to use it concurred with that.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Mar 3, 2015 at 10:27 AM, Jeremy <jeremysmi...@gmail.com> wrote: > I haven't seen this, and have never had an issue with our Samsung > SmartTV. However, we mostly use the Roku, as the interface is much better. > > On Mon, Mar 2, 2015 at 11:20 PM, Caleb Knauer <cknauer.li...@gmail.com> > wrote: > >> I've seen literally hundreds of Roku's in use in my adventures lately and >> they work well. Plus the remote is easy to use which is a huge plus for our >> user base. >> >> >> On Monday, March 2, 2015, Ken Hohhof <af...@kwisp.com> wrote: >> >>> Interesting approach. I have been wondering if the Rokus are more >>> reliable than the hodgepodge of devices that customers buy for another >>> reason and then use to stream video. Sounds like you give them a big >>> thumbs up. >>> >>> It's another device that customers can't pronounce though. I've had >>> customers tell me they have a Rock-You or a Ruko. >>> >>> >>> -----Original Message----- From: Josh Reynolds >>> Sent: Monday, March 02, 2015 1:58 PM >>> To: af@afmug.com >>> Subject: Re: [AFMUG] Samsung smart TVs >>> >>> This is one reason we give all new customers (and contract renewals) a >>> free roku (basic model, 720p). >>> >>> It is one of the best streaming devices on the market. This gives our >>> customers a superior impression of us as an ISP. >>> >>> We get a lot of happy comments about our service after they switch from >>> another provider and install the roku. >>> >>> -- >>> Josh Reynolds >>> CIO, SPITwSPOTS >>> www.spitwspots.com >>> >>> On 03/02/2015 10:53 AM, Ken Hohhof wrote: >>> >>>> Do these things have problems with the apps for Netflix, Pandora, etc. >>>> that are causing the rest of you support calls? Or just me? >>>> >>>> Calls like Netflix app stopped working 3 weeks ago, or I can watch >>>> Netflix but Pandora complains about network problems. My impression is >>>> buggy apps or updates that break stuff. But of course everyone tells the >>>> customer it's their Internet. >>>> >>>> I have seen Samsung TVs not play nice with some WiFi routers, but that >>>> should affect everything, not just one app. >>>> >>>> I hate to tell customers to call Samsung or Netflix/Pandora/etc. >>>> because I know they will just point the finger back at the ISP. >>>> >>>> >>> >>> >
