So is there any way to get software updates outside of the SLA?

On Wednesday, March 4, 2015, Patrick Leary <patrick.le...@telrad.com> wrote:

> Not trying to be cagey below; I'm just cautious. If I answer that
> question, it is a lot like answering when I stopped beating my wife. If I
> answered, competion would be cutting and pasting to make it look like we
> charge SLAs JUST for software updates. We do not.
>
> Patrick Leary
>  M 727.501.3735
>
>
>
>
>
>
> -----Original Message-----
> From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of
> Patrick Leary
> Sent: Wednesday, March 04, 2015 1:04 PM
> To: af@afmug.com <javascript:;>
> Subject: Re: [AFMUG] About $12k
>
> There is no SLA for just firmware updates.
>
> Patrick Leary
>  M 727.501.3735
>
>
>
>
>
>
> -----Original Message-----
> From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of Matt
> Sent: Wednesday, March 04, 2015 1:01 PM
> To: af@afmug.com <javascript:;>
> Subject: Re: [AFMUG] About $12k
>
> How much is the SLA for firmware updates?
>
>
> On Wed, Mar 4, 2015 at 11:33 AM, Patrick Leary <patrick.le...@telrad.com
> <javascript:;>> wrote:
> > No. SLA, yes, but SLAs are normal to maintain support and to get
> software upgrades (not just bug fixes)...and in our case, soon network
> monitoring free for the first year from our own data center.
> >
> > Patrick Leary
> >  M 727.501.3735
> >
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of Matt
> > Sent: Wednesday, March 04, 2015 11:44 AM
> > To: af@afmug.com <javascript:;>
> > Subject: Re: [AFMUG] About $12k
> >
> >> Quite not the case. Ever price typical LTE? And our licenses you own
> once first bought, with no annual renewals.
> >
> > Thought there was an annual license fee to get firmware updates etc?
> >
> >
> >>
> >>
> >>
> >> Patrick Leary
> >>
> >> M 727.501.3735
> >>
> >>
> >>
> >>
> >>
> >> From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of TJ
> Trout
> >> Sent: Tuesday, March 03, 2015 11:25 PM
> >> To: af@afmug.com <javascript:;>
> >> Subject: Re: [AFMUG] About $12k
> >>
> >>
> >>
> >> The sauce better be really really good with all of those licenses.
> >> Seems like u have a license for just about everything ? :)
> >>
> >> On Mar 3, 2015 8:20 PM, "Jason McKemie" <
> j.mcke...@veloxinetbroadband.com <javascript:;>> wrote:
> >>
> >> Is there frequency re-use with a 3 BTS setup? If there is re-use,
> what's the penalty?
> >>
> >> On Tuesday, March 3, 2015, Mike Hammett <af...@ics-il.net
> <javascript:;>> wrote:
> >>
> >> 3x 65s for 360* coverage.
> >>
> >>
> >>
> >> -----
> >> Mike Hammett
> >> Intelligent Computing Solutions
> >> http://www.ics-il.com
> >>
> >> ________________________________
> >>
> >> From: "Jason McKemie" <j.mcke...@veloxinetbroadband.com <javascript:;>>
> >> To: af@afmug.com <javascript:;>
> >> Sent: Tuesday, March 3, 2015 9:07:51 PM
> >> Subject: Re: [AFMUG] About $12k
> >>
> >> Is there a 90 degree sector or are you using 65 degree sectors in a 4
> BTS cluster?
> >>
> >> On Tuesday, March 3, 2015, Patrick Leary <patrick.le...@telrad.com
> <javascript:;>> wrote:
> >>
> >> Only 2 models, the 3.65 (actually 3.4-3.7) COMPACT 1000 or the 2.x
> >> (2.3 and 2.5) COMPACT 3000. I included the 3.65 version. The 2.5 is
> >> all the same, save for the BTS price, which is about $5k higher (but
> >> 40 dBm per port and 43 pounds of brute power, compared to the 18
> >> pound COMPACT 1000)
> >>
> >>
> >>
> >> Patrick Leary
> >>
> >> M 727.501.3735
> >>
> >>
> >>
> >>
> >>
> >> From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of
> Jason McKemie
> >> Sent: Tuesday, March 03, 2015 9:36 PM
> >> To: af@afmug.com <javascript:;>
> >> Subject: Re: [AFMUG] About $12k
> >>
> >>
> >>
> >> Which base station are you quoting, and what are the basic differences
> between the models?
> >>
> >> On Tuesday, March 3, 2015, Patrick Leary <patrick.le...@telrad.com
> <javascript:;>> wrote:
> >>
> >> Think of all the EPC options (and there are 3 forms) as shells:
> >>
> >>
> >>
> >> 1 is an shell embedded as a piece of software inside EACH BTS...a total
> one box solution (we can do that since we are a SDR).
> >>
> >> 1 is a shell that's a small (1/2U) appliance supporting up to 10k subs
> and 2 gigs. These are stackable and with our NPV option is infinitely
> stackable.
> >>
> >>
> >>
> >> Into each shell option you plug in ONLY the functionality you need:
> >>
> >>
> >>
> >> Connecting to an external Radius? Buy that module. Don't need to? Don't
> get it.
> >>
> >> If not above, then doing MAC level authentication instead? Buy the
> iHSSS module.
> >>
> >> PCRF module. Doing service flows and dedicated bearers? Get that.
> Don't, then don't.
> >>
> >> Need Layer 2, get that. Don't? Dont.
> >>
> >>
> >>
> >> These modules are in price relative to the version of EPC (baby, momma
> or papa bear size).
> >>
> >>
> >>
> >> Patrick Leary
> >>
> >> M 727.501.3735
> >>
> >>
> >>
> >>
> >>
> >> From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of
> Jason McKemie
> >> Sent: Tuesday, March 03, 2015 9:23 PM
> >> To: af@afmug.com <javascript:;>
> >> Subject: Re: [AFMUG] About $12k
> >>
> >>
> >>
> >> Never mind, I see that now. How much is the 50 user license?
> >>
> >> On Tuesday, March 3, 2015, Jason McKemie <
> j.mcke...@veloxinetbroadband.com <javascript:;>> wrote:
> >>
> >> Is the 50 user limit just a guideline or a software limitation?
> >>
> >> On Tuesday, March 3, 2015, Patrick Leary <patrick.le...@telrad.com
> <javascript:;>> wrote:
> >>
> >> One BTS, included embedded EPC with MAC level authentication (cheapest
> option) supporting up to 50 clients. Antenna could be swapped for any
> other. NOTE: this exclude any NMS pieces, but you could just connect over
> Telnet or direct connect. This would be the BAREST of bones, but there it
> is. That's still LTE and about 100 Mbps with killer NLOS.
> >>
> >>
> >>
> >> Includes:
> >>
> >>
> >>
> >> 735270
> >>
> >> CMP.XT-BS-3.4-3.7
> >>
> >> 1
> >>
> >> 715773
> >>
> >> LTE COMPACT SW License
> >>
> >> 1
> >>
> >> 700258
> >>
> >> BMAX-4M-GPS
> >>
> >> 1
> >>
> >> 300736
> >>
> >> ANT 3.3-3.8GHz,18 dBi, 65deg, 4ports
> >> (RF cables NOT included)
> >>
> >> 1
> >>
> >> 715620
> >>
> >> BreezeWay-1010-50
> >> (per Compact HW license)
> >>
> >> 1
> >>
> >> 715621
> >>
> >> BreezeWay-1010-iHSS-50
> >> (50 subs. license)
> >>
> >> 1
> >>
> >> SLA
> >>
> >> 1 Year SLA
> >>
> >> 1
> >>
> >>
> >>
> >>
> >>
> >> Patrick Leary
> >>
> >> M 727.501.3735
> >>
> >>
> >>
> >>
> >>
> >> From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of
> Patrick Leary
> >> Sent: Tuesday, March 03, 2015 9:08 PM
> >> To: af@afmug.com <javascript:;>
> >> Subject: Re: [AFMUG] New feedback
> >>
> >>
> >>
> >> No, could be much less. Give me a minute...
> >>
> >>
> >>
> >> Patrick Leary
> >>
> >> M 727.501.3735
> >>
> >>
> >>
> >>
> >>
> >> From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of
> Josh Luthman
> >> Sent: Tuesday, March 03, 2015 9:05 PM
> >> To: af@afmug.com <javascript:;>
> >> Subject: Re: [AFMUG] New feedback
> >>
> >>
> >>
> >> Probably 20k to start. Quality over quantity.
> >>
> >> Josh Luthman
> >> Office: 937-552-2340
> >> Direct: 937-552-2343
> >> 1100 Wayne St
> >> Suite 1337
> >> Troy, OH 45373
> >>
> >> On Mar 3, 2015 8:56 PM, "John Woodfield" <john.woodfi...@jwcn.biz
> <javascript:;>> wrote:
> >>
> >> Patrick,
> >>
> >>
> >>
> >> I haven't had time to read through all this emails. Can you summarize
> what the lowest cost get up and running on a tower is so I can consider
> this further along with cost per sub?
> >>
> >>
> >>
> >>
> >>
> >> Thanks,
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> John Woodfield, President
> >>
> >> Delmarva WiFi Inc.
> >>
> >> 410-870-WiFi
> >>
> >>
> >>
> >> -----Original Message-----
> >> From: "Patrick Leary" <patrick.le...@telrad.com <javascript:;>>
> >> Sent: Tuesday, March 3, 2015 8:41pm
> >> To: "af@afmug.com <javascript:;>" <af@afmug.com <javascript:;>>
> >> Subject: Re: [AFMUG] New feedback
> >>
> >> Alvarion did that. I admit, I'm not a fan of capping Glen. It is a
> gimmick. The hardware is what it is, and this hardware is expensive. 30dBm
> per port. 4 tx/4rx. Power is expensive. The highest quality DSPs on the
> market. not consumer grade stuff with the sensitivity of your in home Wi-Fi
> router. We build our own phy from the ground up too, our own ATPC
> algorithms too.
> >>
> >>
> >>
> >> On the software, we do that though -- enabling modularity and scale as
> you need to. I think I need to do a dedicated webinar to this community to
> walk you guys (or those inclined) through it (any takers?). I do not think
> we can be a solution that makes sense where you only have 15 clients.
> That's the blunt truth. Unless you are doing 50 Mbps customers, I am not
> your micropop (but I can do that in some modest scale). That said, I wonder
> where that 15 number comes from? Can you please explain on what
> architecture that is based? Range? Height? Etc. If it is based on a
> micropop and even then on what just that pop can see, I'd say that's likely
> a model invented out of necessity due to the poor performance of the system
> you are using.
> >>
> >>
> >>
> >> I had a guy on a call today. He zoomed me in on Google Earth to his
> "NLOS" area. Farmland with wind breaks and shade trees for the homes. He is
> at 400' and can't connect squat behind those breaks. In my world, that's
> LOS all the way, even at 150 ft. It is total garbage that so many systems
> to can't deal with that and you've all been fed that that is "normal." It
> is not. It is just gear with terrible specs where the only R&D is at the
> software level, and even that is scant. ....You do not have NLOS problems.
> You have equipment problems. How such a product ever was allowed to go to
> market as a "solution" for rural broadband is, to me, cynical and
> reflective of playing a market to skim opportunistic dollars from a market
> segment that sometimes seems to embrace abuse. Sort of like the poor 700
> MHz owners who got sucked in to buying 20 year old Marconi WipLL repackaged
> as a 700 MHz "solution" because all there was to buy. Then vendors do that
> crap and THEN, THEN tell you there's no backward compatibility when they
> come out with something new?
> >>
> >>
> >>
> >> WISPs. Sometimes you guys drive me nuts. You are like cheerleaders that
> love to date the quarterbacks who abuse you. That is like selling a car
> that falls apart once you leave residential streets. None of you should
> ever have accepted these golf carts to run your fleets. Sometimes, cheap is
> just cheap.
> >>
> >>
> >>
> >> Boy, I'm gonna hear it from my vendor peers, but this ain't a game or
> just a job for me. I damn sure hope it ain't that for you either.
> >>
> >>
> >>
> >> Patrick Leary
> >>
> >> M 727.501.3735
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> From: Af [mailto:af-boun...@afmug.com <javascript:;>] On Behalf Of
> Glen Waldrop
> >> Sent: Tuesday, March 03, 2015 8:08 PM
> >> To: af@afmug.com <javascript:;>
> >> Subject: Re: [AFMUG] New feedback
> >>
> >>
> >>
> >> Sort of off topic, but what would be the smallest AP we could get?
> >>
> >> I'm thinking about using this system on a few of my towers to make sure
> we never leave without a new customer, but I serve a very rural area.
> >>
> >> I have some towers with 15 clients.
> >>
> >> Is an omni + GPS sync or narrow channel out of the question?
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> ----- Original Message -----
> >>
> >> From: Patrick Leary
> >>
> >> To: tel...@wispa.org <javascript:;> ; af@afmug.com <javascript:;>
> >>
> >> Sent: Tuesday, March 03, 2015 4:42 PM
> >>
> >> Subject: [AFMUG] New feedback
> >>
> >>
> >>
> >> This is an interesting bit of commentary from one of our new customers.
> If he wishes to identify himself, he will....
> >>
> >>
> >>
> >> Patrick Leary
> >>
> >> M 727.501.3735
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> From:
> >>
> >> Sent: Tuesday, March 03, 2015 2:31 AM
> >> To: Patrick Leary; Nick Dewar
> >> Subject: Interesting Statistic
> >>
> >>
> >>
> >> "Patrick / Nick –
> >>
> >>
> >>
> >> Our Director of Operations, which you both met in St Louis, sent out an
> interesting email to our staff this evening. In February with only 20
> working days we completed 40 installs with one technician... This is only
> icing on the cake, especially since we are onboarding two more techs... I
> ran some additional numbers and found that out of the “Telrad”
> installations that we scheduled, 100 % were successful both of these
> months. This is a game changer, and it proves that we can eliminate the
> need to waste further time with the dreaded site surveys.  Our success is
> not without the help of Telrad’s Compact solution.  Truly amazing and
> inspiring, excited for our aggressive expansion this spring/summer/fall.  I
> cannot wait to have hundreds of these damn things in the air.
> >>
> >>
> >>
> >> Excited and thankful to be a part of the LTE Beta, and am thankful for
> the “Holy Grail” email that introduced us to the product...."
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >>
> >>
> >>
> >>
> >> *********************************************************************
> >> *
> >> ************** This footnote confirms that this email message has
> >> been scanned by PineApp Mail-SeCure for the presence of malicious
> >> code, vandals & computer viruses.
> >> *********************************************************************
> >> *
> >> **************
> >>
> >
> >
> >
> > **********************************************************************
> > ************** This footnote confirms that this email message has been
> > scanned by PineApp Mail-SeCure for the presence of malicious code,
> vandals & computer viruses.
> > **********************************************************************
> > **************
> >
> >
> >
> >
> >
> >
> > **********************************************************************
> > ************** This footnote confirms that this email message has been
> > scanned by PineApp Mail-SeCure for the presence of malicious code,
> > vandals & computer viruses.
> > **********************************************************************
> > **************
> >
>
>
>
>
> ************************************************************************************
> This footnote confirms that this email message has been scanned by PineApp
> Mail-SeCure for the presence of malicious code, vandals & computer viruses.
>
> ************************************************************************************
>
>
>
>
>
>
>
> ************************************************************************************
> This footnote confirms that this email message has been scanned by PineApp
> Mail-SeCure for the presence of malicious code, vandals & computer viruses.
>
> ************************************************************************************
>
>
>
>
>
> ************************************************************************************
> This footnote confirms that this email message has been scanned by PineApp
> Mail-SeCure for the presence of malicious code, vandals & computer viruses.
>
> ************************************************************************************
>
>
>
>
>
> ************************************************************************************
> This footnote confirms that this email message has been scanned by
> PineApp Mail-SeCure for the presence of malicious code, vandals & computer
> viruses.
>
> ************************************************************************************
>
>

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