Hey all,

So I got an angry call from a owner of a townhouse who rents it out to one
of our new internet customers. We were never made aware the home was a
rental in any way. Our techs always ask permission on where to mount the
dish and bring in the wire and they were given approval to mount the dish
on the roof and drill a hole for the wire. If it was a rental, we would
have talked to the landlord.

The home owner now wants us to remove the dish, cable, and holes and
restore everything to original condition. He wants new siding, new
shingles, the whole works.

I don't exactly know how I should handle this situation. We won't be
pulling the mount off the roof because it is sealed if we leave it there.
We can't move the dish because the signal is only good there. Do we have
any sort of protection from OTARD or anything that allows us to keep things
in place since we were given permission from the tenant?

Ideas or ways to handle this smoothly? We are not going to pay for new
siding or roofing when we were given permission to install. If anything,
the tenant would be responsible since we did the work on their behalf.


-- 
Darin Steffl
Minnesota WiFi
www.mnwifi.com
507-634-WiFi
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