Yeah I'll see if they're game for that. I would have thought of that myself if they didn't make me get up at 3am :)

Only a quick suggestion.. on the 2811, setup a /30 or something routable for 
testing... plugin directly on that port with IP/gateway and DNS - see if issue 
is still there. Then at least you know if it's in the ASA or not....



-----Original Message-----
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Adam Moffett
Sent: Thursday, April 9, 2015 7:06 AM
To: af@afmug.com
Subject: [AFMUG] Weird network issue

I have a customer who uses us as a backup path to the internet. They have BGP 
sessions with us and another provider, and we just stack a few prepends on the 
routes they send us and re-advertise them.

When their primary connection is out, they report having partial connectivity.  We just 
had a two hour test window where their primary connection was shut off on purpose so that 
we could test. The other provider and I spent a ton of time going over BGP and routing 
stuff and finally concluded, "gee, it should be working."

After we gave up looking for a routing problem that isn't there, we did some 
more basic testing and really the only thing I can conclude definitely doesn't 
work when they fail over to us is DNS.  Using nslookup they get no response 
from any DNS servers.

They have a Cisco 2811 running BGP, but that connects to an ASA, and everything 
on their LAN is behind the ASA.

I asked for copies of the configs on the 2811 and the ASA, but I'm not even 
sure what I'm looking for yet.  Any brilliant ideas?


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