While this is an interesting Math problem to figure out, the answer is very contextual, based on the perspective one is taking... This is what I call trying to take a 3 dimensional issue and attempting to fit it into a two dimensional equation.....
Or how does that saying go.........What is the difference between a Recession and a Depression , Recession is when my neighbor looses his job, and Depression is when I loose my job !.... now substitute Recession and Depression for Complete outage vs Partial outage, and job loss to loss of service experienced.... :) Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net ----- Original Message ----- > From: "Adam Moffett" <dmmoff...@gmail.com> > To: af@afmug.com > Sent: Monday, July 13, 2015 11:57:17 AM > Subject: Re: [AFMUG] Uptime Calculation? > It would be most accurate to track the availability of every service > individually and the uptime of each connection individually. If you're > trying to calculate an aggregate systemwide uptime, what you might do is get > a median uptime of a representative sample of customers. > On 7/13/2015 9:11 AM, Chuck McCown wrote: > > 99.9 > > > From: Christopher Gray > > > Sent: Sunday, July 12, 2015 10:14 PM > > > To: af@afmug.com > > > Subject: [AFMUG] Uptime Calculation? > > > When figuring uptime, is a partial outage normally calculated differently > > than a complete outage? > > > For example, an outage affecting 10% of customers for 1 hour out of 100 > > hours... is that typically considered 99% uptime (any outage is considered > > a > > full loss) or 99.9% uptime (only a 10% loss, so only 10% downtime)? > > > Thanks - Chris >