3 more this weekend. One lucky customer is on the 4th radio. We found her a 6 month old radio for the next attempt at repairing it.
Mark > On Aug 17, 2015, at 7:53 PM, George Skorup <geo...@cbcast.com> wrote: > > Knock on wood.. we've had two confirmed (already RMA'd) and maybe a 3rd out > of 60-70 so far. It sucks, but shit happens. > > On 8/17/2015 6:31 PM, Jeff Hardy wrote: >> I'm halfway through a box of 25 with 4 failures so far, all requiring truck >> rolls and embarrassment. I'm going to hold off on sending in the box of >> dead radios as we will probably have another one tomorrow. Nice to know >> they are working on it.... >> Jeff >> >> >> >> On 08/12/2015 09:43 AM, Mark Radabaugh wrote: >>> Oh, how the mighty have fallen. People used to write articles about >>> Motorola quality: >>> http://www.qualitymag.com/articles/84187-motorola-a-tradition-of-quality >>> >>> 3 failed so far out of a 25 pack - no six Sigma here. >>> >>> Dear Cambium - what’s going on, and how many more of these can we expect to >>> fall over dead? >>> >>> Not cool when it happens to the same new customer twice in 10 days. Makes >>> us look like idiots. >>> >>> Mark >> >
