Normally I would say "hell yea" but about a decade ago I programmed about one third of that. It took about six months and I ended up having to contact the finish up to some Ukrainian to finish it up before I ended up in a Looney bin and divorced and broke. Of course I suck at most things I do so you can probably do the whole thing in a week with some red bull.
And of course I have no dog in the hunt. On Aug 24, 2015 8:22 PM, "Sterling Jacobson" <sterl...@avative.net> wrote: > Ok, I’m going to tell you all what I want to program. > > > > I’ve been wanting to do this for a long time now, and I hope to start it > this year (with Platypus integration). > > > > I want a simple web site AND an app that pretty much does the same thing. > > > > The interested customers goes to web site and downloads the app or creates > an account online (preferably logging in with Faceboog/Google etc button). > > > > That starts the ‘step’ process. > > > > The App/site pretty much takes over from there. > > > > They input their information, the app tells them what’s available. > > They chose what they want and digitally ‘sign’ the agreement. > > That kicks off the App/site to notify them that install is pending. > > The crew, using the SAME App/Site in ‘installer’ mode gets notification > that there is a pending install. > > They have put in their availability, so one of them can accept the task > and is now responsible for completing it on time. > > If this step involves the customer then they will have already put their > availability on the App/site and the customer will chose from an available > time. > > In my case there are several pre-steps for installing fiber with two or > three different crews, so this gets passed around the members or crew > chiefs by the App/site until it’s complete. > > The customer get’s notified by the site/email and/or App during the > various stages. > > During installation, the installer can ask the customer to finalize by > going to the App/site and paying etc. etc. > > Then it turns on the internet, the installer leaves and the App/site goes > into Support mode. > > Now if the customer has an issue they can report it through the site/app > via phone or tablet if their internet isn’t working. > > Again from a pool of available tech support people, it can be accepted and > acted upon. > > Also if there is a network wide problem affecting several, the App/site > can alert with ETA. > > > > All of this technology is basically SQL database stuff with some middle > software to tend to events. > > Nothing hugely complicated, and can integrate with Platypus or another > CMS/Billing at the database level easily. > > > > Once developed, should be highly adaptable for all of us. > > And basically reduce staff required to track all of this crap to virtually > none. > > > > Who’s with me?? > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Ty Featherling > *Sent:* Monday, August 24, 2015 3:54 PM > *To:* af@afmug.com > *Subject:* [AFMUG] Platypus + paperless > > > > We are trying hard to reduce/eliminate all of the data entry of entering > new customers after installation. Currently they fill out a paper contract > form, collect payment for the installation, and turn that in at the office. > We then process them individually using the customer wizard to create a new > customer in Plat and then manually fill in all of the data, create invoice > for installation, and set their billing rates. We would much rather have > the installer fill all of that same data from the contract out in digital > format that can then be imported somehow into platypus to do almost all, if > not all of the customer creation steps. As we grow faster and faster the > paperwork is getting to be a serious load. > > > > Has anyone else solved this problem with Platypus? If not does anyonw know > of an avenue I might look into? We hope to turn this solution into a way > for the customer to sign their contract digitally but that is secondary to > the main task. > > > > -Ty >
