I rolled my own using HTML5 and SVG.  Here's some source, there are various
options and different ways to do it.
https://github.com/szimek/signature_pad


Regards,
Chuck

On Tue, Aug 25, 2015 at 9:16 AM, Simon Westlake <
simon.westl...@digitalgunfire.com> wrote:

> You roll your own digital signature capturing interface, or are you using
> Echosign or something similar?
>
> On 8/25/2015 7:51 AM, Chuck Hogg wrote:
>
> I have digital contracts setup with Platypus.  Installer hands his laptop
> to the customer, they fill out the information, select rate, etc., and sign
> with the mouse on the laptop.  We do everything by MAC address, so that
> information is input into their rate plan as a service, and we have
> mechanisms in place to provision speeds based on rates when the SM
> authenticates to the tower.
>
> Regards,
> Chuck
>
> On Mon, Aug 24, 2015 at 11:30 PM, Brett A Mansfield <
> li...@silverlakeinternet.com> wrote:
>
>> I'm with ya. I'll sign up for that.
>>
>> Thank you,
>> Brett A Mansfield
>>
>> On Aug 24, 2015, at 7:21 PM, Sterling Jacobson < <sterl...@avative.net>
>> sterl...@avative.net> wrote:
>>
>> Ok, I’m going to tell you all what I want to program.
>>
>>
>>
>> I’ve been wanting to do this for a long time now, and I hope to start it
>> this year (with Platypus integration).
>>
>>
>>
>> I want a simple web site AND an app that pretty much does the same thing.
>>
>>
>>
>> The interested customers goes to web site and downloads the app or
>> creates an account online (preferably logging in with Faceboog/Google etc
>> button).
>>
>>
>>
>> That starts the ‘step’ process.
>>
>>
>>
>> The App/site pretty much takes over from there.
>>
>>
>>
>> They input their information, the app tells them what’s available.
>>
>> They chose what they want and digitally ‘sign’ the agreement.
>>
>> That kicks off the App/site to notify them that install is pending.
>>
>> The crew, using the SAME App/Site in ‘installer’ mode gets notification
>> that there is a pending install.
>>
>> They have put in their availability, so one of them can accept the task
>> and is now responsible for completing it on time.
>>
>> If this step involves the customer then they will have already put their
>> availability on the App/site and the customer will chose from an available
>> time.
>>
>> In my case there are several pre-steps for installing fiber with two or
>> three different crews, so this gets passed around the members or crew
>> chiefs by the App/site until it’s complete.
>>
>> The customer get’s notified by the site/email and/or App during the
>> various stages.
>>
>> During installation, the installer can ask the customer to finalize by
>> going to the App/site and paying etc. etc.
>>
>> Then it turns on the internet, the installer leaves and the App/site goes
>> into Support mode.
>>
>> Now if the customer has an issue they can report it through the site/app
>> via phone or tablet if their internet isn’t working.
>>
>> Again from a pool of available tech support people, it can be accepted
>> and acted upon.
>>
>> Also if there is a network wide problem affecting several, the App/site
>> can alert with ETA.
>>
>>
>>
>> All of this technology is basically SQL database stuff with some middle
>> software to tend to events.
>>
>> Nothing hugely complicated, and can integrate with Platypus or another
>> CMS/Billing at the database level easily.
>>
>>
>>
>> Once developed, should be highly adaptable for all of us.
>>
>> And basically reduce staff required to track all of this crap to
>> virtually none.
>>
>>
>>
>> Who’s with me??
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On
>> Behalf Of *Ty Featherling
>> *Sent:* Monday, August 24, 2015 3:54 PM
>> *To:* af@afmug.com
>> *Subject:* [AFMUG] Platypus + paperless
>>
>>
>>
>> We are trying hard to reduce/eliminate all of the data entry of entering
>> new customers after installation. Currently they fill out a paper contract
>> form, collect payment for the installation, and turn that in at the office.
>> We then process them individually using the customer wizard to create a new
>> customer in Plat and then manually fill in all of the data, create invoice
>> for installation, and set their billing rates. We would much rather have
>> the installer fill all of that same data from the contract out in digital
>> format that can then be imported somehow into platypus to do almost all, if
>> not all of the customer creation steps. As we grow faster and faster the
>> paperwork is getting to be a serious load.
>>
>>
>>
>> Has anyone else solved this problem with Platypus? If not does anyonw
>> know of an avenue I might look into? We hope to turn this solution into a
>> way for the customer to sign their contract digitally but that is secondary
>> to the main task.
>>
>>
>>
>> -Ty
>>
>>
>
>

Reply via email to