nice....think of it as an investment that paid off immediately. kudos to Linktechs good to have options
Jaime Solorza Wireless Systems Architect 915-861-1390 On Thu, Aug 27, 2015 at 3:55 PM, Darin Steffl <darin.ste...@mnwifi.com> wrote: > Hey guys, > > We generally do most of our networking in-house like many of you but when > we get stuck, we call someone who is much more experienced in BGP than we > are. I like to figure things out when I have the time but time is quickly > becoming a scarce resource as our business grows. > > Anyway, there was a Zayo fiber cut and it affected an IP Block we had > reassigned to us and our local telco was refusing to help us advertise that > block out their other provider which was up. Zayo also had no ETR on the > fiber and it ended taking 39.5 hours to repair!!! I had to find a way to > readvertise our block out another provider, either through our telco, who > refused to do so, or our other circuit. > > I tried to figure it out for an hour and had a few ideas but wasn't sure > on any of them completely so I figured I'd call LinkTechs and see if they > could help us out in this emergency. Dennis picked up and after explaining > to him our network setup and what we wanted to accomplish, he started > telling me how he could fix it and what I needed to do. I followed his > steps to get our block advertised out our working carrier, he called Zayo > and our other provider's NOC to speed up the process as they have contacts > within many large carriers, and he got it done all in a little over an hour > not including the time I spent on hold with our telco waiting to speak to > their network engineer. > > What he did would have likely taken me 4-5 hours and I would have been > much more stressed and have had a migraine by the time it was working. I > don't normally praise people or companies unless they go above and beyond > and I felt that Dennis understood the urgency of our predicament and did a > great job in resolving the issue in a timely manner. > > I am impressed and the money spent was well worth it considering what my > time is worth as well. After this experience, I will not hesitate to have > LinkTechs configure and support our network changes if I think it'll take > me more than an hour to figure out a complicated change. Of course, we'll > keep doing easy stuff like OSPF ourselves since we've learned it but for > future network changes and BGP questions or MPLS/VPLS, it will be much > easier for us to outsource that to the experts and let us focus on growing > our business. > > This was absolutely not solicited at all and I just had to post it myself > because we rarely have paid for consultants but this experience was so > worth it and easy to do. A huge burden was lifted off my shoulders when > Dennis fixed the problem and knew exactly what to do. > > Thank you Dennis! > > > http://www.linktechs.net > > -- > Darin Steffl > Minnesota WiFi > www.mnwifi.com > 507-634-WiFi > <http://www.facebook.com/minnesotawifi> Like us on Facebook > <http://www.facebook.com/minnesotawifi> >
