VoIP is the opposite of Internet service, in that business customers are far
more needy than residential. If you offer hosted PBX service, make sure you
charge enough, you are replacing their phone system guy. Even if they just
want analog lines to replace POTS lines going into their ancient phone
system, you may get all sorts of phone system compatibility issues to solve.
Residential just wants an ATA to plug their phone into. Just remember to
disconnect the POTS line at the NID if you use the inside wiring. Luckily
the majority of people will just plug a cordless phone base into the ATA.
Oh, and the FCC will require you to offer an 8 hour battery backup option.
Which nobody will buy.
-----Original Message-----
From: Jay Weekley
Sent: Thursday, October 08, 2015 3:08 PM
To: af@afmug.com
Subject: Re: [AFMUG] New to VoIP
It's more stuff to troubleshoot definitely. Jeremy, are your VOIP
customers residential or commercial?
Jeremy wrote:
We make a small amount of money, with fairly decent margins, but hardly
enough to be worth the additional tax burden and ridiculous amounts of
regulatory red tape. I wonder why??? continuously.
On Thu, Oct 8, 2015 at 1:04 PM, Brett A Mansfield
<li...@silverlakeinternet.com <mailto:li...@silverlakeinternet.com>>
wrote:
The only advice I have is DON'T! There is no money in it! I
recommend Ooma Office to my business customers. Everyone who has
gone that route has been very happy with it. And it's really cheap
comparatively.
Thank you,
Brett A Mansfield
On Oct 8, 2015, at 12:46 PM, Jon Paul Kelley
<jpkel...@ckswireless.com <mailto:jpkel...@ckswireless.com>> wrote:
As the title states, I am inching closer to offer VoIP as a
service through my WISP. I am wondering if any of you have some
wisdom you might be willing to part with before I embark on this
endeavor. I, of course, have some exposure to VoIP, but not a
great deal. I have VoIP phones in my office, but someone else
manages the server for me.
What companies would you guys recommend using to get me setup and
running. I have several businesses that are interested in phone
service and I need to figure something out.
Thanks.
Jon Paul Kelley
CKS Wireless