I pay like $7.00 a month for eFax through RingCentral. It has an app, converts faxes to .pdf and emails them to you (as well as storing them in the app). You link your email to RC and then you can fax anyone by just emailing 'phone number'@rcfax.com. It converts any attachment to a fax (.txt, .doc, .pdf, etc.). You can also just type an email and have it convert that to fax. You can fax using your camera phone as well. Pretty slick alternative setup for communicating with people whose primary form of communication surely must be morse code.
On Sun, Jan 17, 2016 at 8:17 AM, Ken Hohhof <af...@kwisp.com> wrote: > This is one of the reasons I just don’t accept e-checks. All someone > needs is a used or unused check to know the routing and account number, and > if you accept it without seeing proof it’s their account, you could > basically be complicit to check fraud. To even consider accepting an ACH > payment over the phone, I would want that customer to set that up ahead of > time as a payment method, including the voided check thing. I know, > there’s also risk with a card not present transaction, but more checks and > easier to fix. It just seems creepy that anyone who has seen one of your > checks can take money right out of your bank account, and that money is > gone, and it’s a difficult process to get it back. > > The other reason is the minimum monthly fee to accept ACH payments through > my bank is too high, and I don’t feel like setting up a separate processor > for e-checks as opposed to scanning paper checks. > > > *From:* Josh Luthman <j...@imaginenetworksllc.com> > *Sent:* Sunday, January 17, 2016 9:08 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Auditing IPpay > > > We pay like $100 a year for an efax account. Customers get a toll free > number to fax to, we get it via email. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Jan 17, 2016 9:30 AM, "Mark Radabaugh" <m...@amplex.net> wrote: > >> Fax - an obsolete technology that just needs to FOAD. >> >> For what it’s worth http://www.vitelity.com/services_vfax/ works really >> well, or if you want to run the platform yourself http://www.faxback.com >> >> The customers with check bouncing issues probably don’t have access to a >> fax in any case. The comment on security issues was in relation to having >> an image of the check floating around in email, which is a potential >> liability I don’t need given the customers propensity to get their email >> passwords hacked on a regular basis. >> >> SMS to a cell phone might not be bad other than I don’t like giving >> everyone (and certainly not disgruntled suspended customers) our cell phone >> numbers ;-) >> >> Mark >> >> >> On Jan 16, 2016, at 4:39 PM, Josh Luthman <j...@imaginenetworksllc.com> >> wrote: >> >> >> Efax? >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> On Jan 16, 2016 3:58 PM, "Mark Radabaugh" <m...@amplex.net> wrote: >> >>> Are you seriously telling me I have to get a fax machine? >>> >>> Making them SMS a picture of the check isn’t a horrible idea. Probably >>> need to think about the security implications a bit. >>> >>> Mark >>> >>> >>> On Jan 16, 2016, at 10:30 AM, Ken Hohhof <af...@kwisp.com> wrote: >>> >>> Maybe that is why some payees insist that you mail or FAX them a voided >>> check before they accept ACH payments from you. >>> >>> *From:* Mark Radabaugh <m...@amplex.net> >>> *Sent:* Saturday, January 16, 2016 7:12 AM >>> *To:* af@afmug.com >>> *Subject:* Re: [AFMUG] Auditing IPpay >>> >>> What really pisses me off is the lusers that figure out that a EFT >>> transaction always authorizes then bounces a couple of days later, so they >>> give you a bogus account to get service turned back on until the check >>> bounces. The bank doesn’t charge them because they made up the account in >>> the first place, but we still get the $10 fee from the bank. Not only did >>> they not pay the bill, they cost us fees. >>> >>> There is a whole list of people we won’t accept EFT’s from anymore. >>> >>> Mark >>> >>> >>> >>> >>> On Jan 15, 2016, at 6:58 PM, Josh Luthman <j...@imaginenetworksllc.com> >>> wrote: >>> >>> That may be the case, but there's no way I could really begin to track >>> that. We do card transactions daily. If I try to compare Powercode's >>> transaction list to Chase my eyes would get dizzy, especially if you throw >>> in delayed transactions from some days. >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> On Fri, Jan 15, 2016 at 6:49 PM, Cameron Crum <cc...@wispmon.com> wrote: >>> >>>> You may have a couple cards that took longer to settle too. I'd check >>>> again tomorrow or Monday and see if the money shows up. The vast majority >>>> of time, we see funding in 48hrs, but sometimes it is longer. >>>> >>>> >>>> >>>> On Fri, Jan 15, 2016 at 5:46 PM, Josh Luthman < >>>> j...@imaginenetworksllc.com> wrote: >>>> >>>>> We do minimal ACH, but I definitely appreciate the heads up =) >>>>> >>>>> We get (or at least used to...) an email when an NSF happens. Haven't >>>>> seen that in quite some time, but we also quit doing ACH and probably have >>>>> 3-5 customers using it. >>>>> >>>>> >>>>> Josh Luthman >>>>> Office: 937-552-2340 >>>>> Direct: 937-552-2343 >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> >>>>> On Fri, Jan 15, 2016 at 6:43 PM, Cameron Crum <cc...@wispmon.com> >>>>> wrote: >>>>> >>>>>> One thing you might check is make sure the ACH charges actually went >>>>>> through if you have them. IPPay will get an approval from the bank and >>>>>> give >>>>>> your system the approval, but if the funds are NSF on the day they draw >>>>>> the >>>>>> transaction will reverse. There is no mechanism for IPPay to report that >>>>>> via their API so it is up to the end user to check their IPPay report. >>>>>> Just >>>>>> an idea. >>>>>> >>>>>> >>>>>> >>>>>> On Fri, Jan 15, 2016 at 2:46 PM, Sterling Jacobson < >>>>>> sterl...@avative.net> wrote: >>>>>> >>>>>>> That’s around what I was told and am expecting. >>>>>>> >>>>>>> I’ll have to check the numbers again to make sure. >>>>>>> >>>>>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman >>>>>>> *Sent:* Friday, January 15, 2016 11:38 AM >>>>>>> >>>>>>> *To:* af@afmug.com >>>>>>> *Subject:* Re: [AFMUG] Auditing IPpay >>>>>>> >>>>>>> >>>>>>> I've done fees/total charge and it was 1.99-2.01% I believe >>>>>>> >>>>>>> >>>>>>> Josh Luthman >>>>>>> Office: 937-552-2340 >>>>>>> Direct: 937-552-2343 >>>>>>> 1100 Wayne St >>>>>>> Suite 1337 >>>>>>> Troy, OH 45373 >>>>>>> >>>>>>> On Fri, Jan 15, 2016 at 1:31 PM, Sterling Jacobson < >>>>>>> sterl...@avative.net> wrote: >>>>>>> >>>>>>> Yes, I see that. >>>>>>> >>>>>>> So I should be able to audit what Platypus/IPPay says was charged, >>>>>>> with what goes into the bank account directly. >>>>>>> There are functions for doing that within Platypus, I just haven’t >>>>>>> used them in years J >>>>>>> >>>>>>> Maybe I’m not so concerned about that as much as I’m wondering if >>>>>>> the IPPay fees, and merchant fees are on par with the rate I think I’m >>>>>>> supposed to be getting. >>>>>>> >>>>>>> >>>>>>> >>>>>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman >>>>>>> *Sent:* Friday, January 15, 2016 11:26 AM >>>>>>> *To:* af@afmug.com >>>>>>> *Subject:* Re: [AFMUG] Auditing IPpay >>>>>>> >>>>>>> Merchant fees come out as their own charge at the end of the month. >>>>>>> You should receive 100% of what you charge. >>>>>>> >>>>>>> >>>>>>> Josh Luthman >>>>>>> Office: 937-552-2340 >>>>>>> Direct: 937-552-2343 >>>>>>> 1100 Wayne St >>>>>>> Suite 1337 >>>>>>> Troy, OH 45373 >>>>>>> >>>>>>> On Fri, Jan 15, 2016 at 1:21 PM, Sterling Jacobson < >>>>>>> sterl...@avative.net> wrote: >>>>>>> >>>>>>> I’m wondering the same thing for Platypus billing. >>>>>>> >>>>>>> At times it seems the merchant fees are a lot higher that I thought >>>>>>> they would be looking at the raw incoming in our QuickBooks and the >>>>>>> monthly >>>>>>> outgoing line item for IPPay and AMEX etc. >>>>>>> >>>>>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman >>>>>>> *Sent:* Friday, January 15, 2016 10:39 AM >>>>>>> *To:* af@afmug.com >>>>>>> *Subject:* [AFMUG] Auditing IPpay >>>>>>> >>>>>>> Does anyone do any sort of checking to make sure what you charge in >>>>>>> billing (ie Powercode) actually shows up in your account (ie Chase)? I >>>>>>> don't suspect anything, but the thought occurred after I saw we're short >>>>>>> $500 today from what we charged in cards on the 13th. >>>>>>> >>>>>>> Josh Luthman >>>>>>> Office: 937-552-2340 >>>>>>> Direct: 937-552-2343 >>>>>>> 1100 Wayne St >>>>>>> Suite 1337 >>>>>>> Troy, OH 45373 >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>> >>> >>> >>> >>> >>> >> >> >
