we had another set of radios for a second link we are putting in and they did the same thing. LOS is for sure clear on both sides, it's from a roof top to a mountain top water tank, we even moved both antennas 5' higher just to be sure there wasn't anything on the roof top causing a reflection (the water tank side is the weaker side)
On Tue, Aug 30, 2016 at 3:23 PM, Daniel White <afmu...@gmail.com> wrote: > I got the feeling he had done that. > > Sean if you have not switched the radios from one site to the other - that > should be your next step. > > Daniel White > Managing Director – Hardware Distribution Sales > ConVergence Technologies > Cell: +1 (303) 746-3590 > dwh...@converge-tech.com > > > -----Original Message----- > > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Sam Morris > > Sent: Tuesday, August 30, 2016 1:01 PM > > To: af@afmug.com > > Subject: Re: [AFMUG] Mimosa B11 issue > > > > What happens if you make the station side the AP, and the AP side the > > station (Switch their roles)? > > > > Sam > > > > On 8/30/2016 12:21 PM, Sean Heskett wrote: > > > Hi Gang, > > > > > > I've already contacted mimosa support and they seem to be stumped too, > > > so i thought I'd check with y'all to see if you've seen the same issue. > > > > > > We have a B11 link that is 6 miles clear LOS (we currently have a > > > dragonwave horizon compact plus 18Ghz link in place that the B11 will > > > be replacing). The PCN states we should have a -42.5 the B11 > > > interface states we should have a -40.9. On the near side with is > > > also the AP side we have a -42 (as expected) however on the far side > > > (station side) we have a -53.2. Both sides are using the Jirous 2' > > > dishes. We've tried swapping radios on both sides, i've downgraded to > > > 1.3.1 and back to 1.4.1 and we've moved the dishes 5' vertically on > > > both sides with no change. the station side is always about 10-12db > > > worse. We are not on a sidelobe since the other radio is at expected > signal > > level. > > > > > > Mimosa has stated they are "looking into it" and they have another > > > customer with a similar problem. I've provided them VPN access and > > > they have run some diagnostic scripts. It's been almost 2 weeks since > > > I first contacted mimosa and they don't have any answer other than "we > > > are working on it". > > > > > > I'm ready to switch vendors to another product. We have to get this > > > link live because it's going to start snowing here soon. Anyone else > > > have this issue or have any other ideas of what to try?? > > > > > > -Sean > > > > > > --- > This email has been checked for viruses by Avast antivirus software. > https://www.avast.com/antivirus > >
