When I was a Wisp I had a kid texting at 2 and 3 in the morning.... Gamer!! Anyways third time he did it, I shut down LAN port on radio.. I fired client.... No regrets on my part.
On Dec 1, 2016 7:30 PM, "Jay Weekley" <[email protected]> wrote: > A separate cell phone is good. So is calling customers using *67 but they > don't always answer blocked calls. Our VOIP service, Netsapiens, has an app > that makes the call look like it's from the company number. I haven't > tried it yet but if it works it will be really great. The worst for me is > the customer that texted me at 12:30am when I was asleep. > > Bill Prince wrote: > >> >> Add another cell phone to your service, and use it for everything you >> care about. >> >> Then turn off texting on the phone you don't want to get texts on, except >> when you want to text on it. >> >> >> bp >> <part15sbs{at}gmail{dot}com> >> >> On 12/1/2016 6:18 PM, Brandon Yuchasz wrote: >> >>> >>> Wondering if anyone else has dealt with this and if so what they used as >>> a solution. >>> >>> � >>> >>> I am getting more and more texts from customers as time goes on. They >>> get my cell phone number at some point when I call them or from a friend or >>> who knows but they hold onto it. >>> >>> Instead of emailing the tech support or calling in they send me a text >>> to my cell phone.� �hey my internet isn�t working� . I don�t know >>> who the hell they are of course since its just some random number with no >>> context. So Then I am faced with ignoring the text or replying. � I�m >>> sorry but I don�t know who this is from can you please give me additional >>> information. � >>> >>> Text back and forth over the next 15 minutes reveal they have the >>> wireless turned off on their computer or the router took a shit or they are >>> off line. Regardless it�s annoying, I have considered asking them not to >>> text my cell phone and instead call or email but half the time they are >>> still going to get me. That�s not ideal. Please don�t text my cell >>> phone instead use our online contact option or call us at�. 5 minutes >>> later I get a call that forwards to my cell phone not ideal. �although >>> that is changing and hopefully in the next 6 months I won�t be doing any >>> tech support calls anymore. >>> >>> � >>> >>> How do you guys deal with this from a company standpoint. >>> >>> � >>> >>> Just so everyone realizes it� this is at least 65% rant so sarcasm and >>> honest real feedback are both welcome. >>> >>> � >>> >>> >> No virus found in this message. >> Checked by AVG - www.avg.com <http://www.avg.com> >> Version: 2016.0.7924 / Virus Database: 4664/13518 - Release Date: 12/01/16 >> >> >
