Wow...you're lucky. My customers were always the flip of that percentage. On Thu, Nov 9, 2017 at 2:41 PM Nate Burke <n...@blastcomm.com> wrote:
> I've been getting more and more calls lately where a game download is > killing a customers connection. Especially with the P2P nature of game > delivery now. Looking on the internet, it seems like the Netgear > Nighthawk routers have QOS Built into them. Does it actually work to > keep a single device from pegging the connection? Is it easy to setup? > I'm really not excited to get into Customers (residential) internal > networks when I don't have to. So if I could refer them to a device > they can go out and buy (and then I don't have to support) that would be > great. It's the 1% of customers where once you touch their internal > network, they then have you on speed dial because 'when I go into this 1 > room, I only have 3 bars of WIFI' or 'I can't print to my wireless > printer' that make the 99% of profitable customers not worth it. >