Dear Team, To be bank specific, it is mandatory in all the public sector banks for all the bank officials/assistants to disclose their names, index no. and designations. So need not worry. If a VI person visits the bank branch/office without any assistance, he/she can very well ask the person behind the counter or any other person to help him with the required details of the concerned person.
I would further suggest to all the applicants, VI in particular, to bring to their notice that any denial of service is being carried out by a person or a group of people and not by a bank in particular. Hope it helps. Regards, Surajsingh Jogi, Complaints management Dept., Kapas Bhawan, GITC Belapur, Navi Mumbai 400614. L/l 39367213 Mob. 9930137525 From: Ai [mailto:ai-boun...@accessindia.inclusivehabitat.in] On Behalf Of bhawani shankar verma via Ai Sent: Friday, August 04, 2017 3:25 PM To: Share, empower &Enrich Cc: bhawani shankar verma Subject: Re: [Ai] Denial of Banking services Sir, specially is difficult to provide information on point no.6 and 7. in genral practice, public service official don’t disclose there names and don’t give any written refusal. and george sir, this left right combination applies to all the government and public sectors, even private sectors. we can not blame bankers only. we can take example from railway counters. also denial of admision in schools and colleges. From: Kotian, H P via Ai <mailto:ai@accessindia.inclusivehabitat.in> Sent: Friday, August 04, 2017 12:45 PM To: Share, empower <mailto:ai@accessindia.inclusivehabitat.in> &Enrich Cc: Kotian, H P <mailto:hpkot...@rbi.org.in> Subject: [Ai] Denial of Banking services All I will be attending a meeting with Indian Bankers Association (IBA) on the above subject. It is often told by the Banks, there is no discrimination done to the disabled. However, we know in the ground reality it is not the case. We want to document and present the facts during the meeting. If you or if you know of any disabled person to whom banking services has been denied owing to disability, Please furnish the following information: 1 Name 2 Bank and Branch 3 Services requested 4 Nature of denial 5 Approximate date of the incident. 6 Name or designation of the official in the Bank. 7 Any documentation or email denying the fascility. Please send by 8th August on my email: hp.kot...@gmail.com <mailto:hp.kot...@gmail.com> Not on the list please. Harish Kotian _____ Caution: The Reserve Bank of India never sends mails, SMSs or makes calls asking for personal information such as your bank account details, passwords, etc. It never keeps or offers funds to anyone. Please do not respond in any manner to such offers, however official or attractive they may look. Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Reserve Bank of India accepts no liability for any damage caused by any virus transmitted by this email. _____ Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. To check if the post reached the list or to search for old posting, reach: https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.html _______________________________________________ Ai mailing list Ai@accessindia.inclusivehabitat.in <mailto:Ai@accessindia.inclusivehabitat.in> http://accessindia.inclusivehabitat.in/mailman/listinfo/ai --- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.---
Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. To check if the post reached the list or to search for old posting, reach: https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.html _______________________________________________ Ai mailing list Ai@accessindia.inclusivehabitat.in http://accessindia.inclusivehabitat.in/mailman/listinfo/ai