Paper tiger.

From: Ai [mailto:ai-boun...@accessindia.inclusivehabitat.in] On Behalf Of 
Prashant Naik via Ai
Sent: Friday, October 06, 2017 10:09 AM
To: ai@accessindia.inclusivehabitat.in
Cc: Prashant Naik
Subject: [DKIM Failure] [Ai] RBI Policy: Good news for senior citizens, 
differently-abled as banks ordered to improve facilities

In a bid to improve banking facilities for senior citizens and 
differently-abled persons, the Reserve Bank has decided to instruct banks to 
put in place explicit mechanisms for meeting the needs of such persons so that 
they do not feel marginalised. In the monetary policy statement, the RBI said, 
“It has been reported that banks are discouraging or turning away senior 
citizens and differently-abled persons from availing banking facilities in 
branches. Notwithstanding the need to push digital transactions and use of 
ATMs, it is imperative to be sensitive to the requirements of senior citizens 
and differently-abled persons.
It has, therefore, been decided to instruct banks to put in place explicit 
mechanisms for meeting the needs of such persons so that they do not feel 
marginalised. “Ombudsmen will also be advised to pay heed to complaints in this 
context. Necessary instructions in this regard will be issued by end-October 
2017,” it said.

http://www.financialexpress.com/money/rbi-monetary-policy-good-news-for-senior-citizens-differently-abled-as-banks-ordered-to-improve-facilities/882239/



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