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http://www.openoffice.org/issues/show_bug.cgi?id=62653





------- Additional comments from [EMAIL PROTECTED] Wed Mar  1 12:28:33 -0800 
2006 -------
Bad news. Here's the report I wrote up this afternoon:

In my first post, I got dumped out twice on a Win2K SP 4 system running
2.0.2RC1. 2.0.2RC4 doesn't fix this... I got kicked out of OO writer 
again (1PM 3/1/06). All of these are on a laptop running XP 2002 SP 2.

I recreated what I was doing and repeated the dump. I narrowed it down to
these actions (1:10 PM 3/1/06):

Load dissertation
Tools->Options->Load+Save->Save Autorecover->1 minute[1] (10 does it too)
Go to Table of Contents and jump to Section 2.4 (Research Questions).
Put cursor after 1st question and *KEEP PLAYING* with OO:
a. I did Enter (it will Autoformat) the Numbering,
b. CTRL+Z that
c. try selecting the footnote and cut and past the footnote here and there.
d. type in something
e. CTRL+Z
f. Rinse. Repeat.

Basically, try to be using some aspect of CTRL+Z while OO writer tries to Auto
save. I got an hourglass and then everything just disappeared.

I got this dump on next start:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE errormail:errormail PUBLIC "-//OpenOffice.org//DTD ErrorMail 1.0//EN"
"errormail.dtd">
<errormail:errormail xmlns:errormail="http://openoffice.org/2002/errormail";
usertype="">
<reportmail:mail xmlns:reportmail="http://openoffice.org/2002/reportmail";
version="1.1" feedback="false" email="">
<reportmail:title></reportmail:title>
<reportmail:attachment name="description.txt"
media-type="text/plain;charset=UTF-8" class="UserComment"/>
<reportmail:attachment name="user.dmp" media-type="application/octet-stream"
class="UserDump"/>
</reportmail:mail>
<officeinfo:officeinfo xmlns:officeinfo="http://openoffice.org/2002/officeinfo";
build="680m5(Build:9011)" platform="wntmsci10.pro" language=""
procpath="C:\Program Files\OpenOffice.org 2.0\program\"
exceptiontype="0xC0000005" product="OpenOffice.org 2.0"/>
<systeminfo:systeminfo xmlns:systeminfo="http://openoffice.org/2002/systeminfo";>
<systeminfo:System name="Windows NT" version="5.1" build="2600"
locale="0x00000409"/>
<systeminfo:CPU type="x86"/>
</systeminfo:systeminfo>
<errormail:Stack type="Win32">
<errormail:StackInfo pos="0" ip="0x00000000" rel="0xFFC00000" name="soffice.BIN"
path="C:\Program Files\OpenOffice.org 2.0\program\"/>
</errormail:Stack>
<errormail:Checksums type="MD5">
<errormail:Checksum sum="0x4E63B74EC7FACCCC737954F001B01FAA" bytes="2478080"
file="soffice.BIN"/>
</errormail:Checksums>
</errormail:errormail>

Now that I'm done writing this note, I'm going to try recreate the problem...
it crashed but no hourglass this time - just froze and then disappeared a few
seconds later (1:55PM 3/1/06). I was "playing" with it but doing step (a) 
wait 5 seconds (b) wait 5 seconds, etc.... for about 3 minutes.

The dump on startup is identical to previous:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE errormail:errormail PUBLIC "-//OpenOffice.org//DTD ErrorMail 1.0//EN"
"errormail.dtd">
<errormail:errormail xmlns:errormail="http://openoffice.org/2002/errormail";
usertype="">
<reportmail:mail xmlns:reportmail="http://openoffice.org/2002/reportmail";
version="1.1" feedback="false" email="">
<reportmail:title></reportmail:title>
<reportmail:attachment name="description.txt"
media-type="text/plain;charset=UTF-8" class="UserComment"/>
<reportmail:attachment name="user.dmp" media-type="application/octet-stream"
class="UserDump"/>
</reportmail:mail>
<officeinfo:officeinfo xmlns:officeinfo="http://openoffice.org/2002/officeinfo";
build="680m5(Build:9011)" platform="wntmsci10.pro" language=""
procpath="C:\Program Files\OpenOffice.org 2.0\program\"
exceptiontype="0xC0000005" product="OpenOffice.org 2.0"/>
<systeminfo:systeminfo xmlns:systeminfo="http://openoffice.org/2002/systeminfo";>
<systeminfo:System name="Windows NT" version="5.1" build="2600"
locale="0x00000409"/>
<systeminfo:CPU type="x86"/>
</systeminfo:systeminfo>
<errormail:Stack type="Win32">
<errormail:StackInfo pos="0" ip="0x00000000" rel="0xFFC00000" name="soffice.BIN"
path="C:\Program Files\OpenOffice.org 2.0\program\"/>
</errormail:Stack>
<errormail:Checksums type="MD5">
<errormail:Checksum sum="0x4E63B74EC7FACCCC737954F001B01FAA" bytes="2478080"
file="soffice.BIN"/>
</errormail:Checksums>
</errormail:errormail>

And, after running drwatson (V1.00b, stock one that ships with XP), it dumped
again BUT this time it flashed a "I'm crashing" dialog (which I even caught with
MWSnap). Here's the dump this time (2:20PM):
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE errormail:errormail PUBLIC "-//OpenOffice.org//DTD ErrorMail 1.0//EN"
"errormail.dtd">
<errormail:errormail xmlns:errormail="http://openoffice.org/2002/errormail";
usertype="">
<reportmail:mail xmlns:reportmail="http://openoffice.org/2002/reportmail";
version="1.1" feedback="false" email="">
<reportmail:title></reportmail:title>
<reportmail:attachment name="description.txt"
media-type="text/plain;charset=UTF-8" class="UserComment"/>
<reportmail:attachment name="user.dmp" media-type="application/octet-stream"
class="UserDump"/>
</reportmail:mail>
<officeinfo:officeinfo xmlns:officeinfo="http://openoffice.org/2002/officeinfo";
build="680m5(Build:9011)" platform="wntmsci10.pro" language=""
procpath="C:\Program Files\OpenOffice.org 2.0\program\"
exceptiontype="0xC0000005" product="OpenOffice.org 2.0"/>
<systeminfo:systeminfo xmlns:systeminfo="http://openoffice.org/2002/systeminfo";>
<systeminfo:System name="Windows NT" version="5.1" build="2600"
locale="0x00000409"/>
<systeminfo:CPU type="x86"/>
</systeminfo:systeminfo>
<errormail:Stack type="Win32">
<errormail:StackInfo pos="0" ip="0x00000000" rel="0xFFC00000" name="soffice.BIN"
path="C:\Program Files\OpenOffice.org 2.0\program\"/>
</errormail:Stack>
<errormail:Checksums type="MD5">
<errormail:Checksum sum="0x4E63B74EC7FACCCC737954F001B01FAA" bytes="2478080"
file="soffice.BIN"/>
</errormail:Checksums>
</errormail:errormail>

I'll attach the snap of the crashing dialog to this issue - BTW, why does it
SHOW a crashing dialog with drwatson running and NOTHING when drwatson is NOT
running? (on XP)

My feelings are mixed: I'm GLAD I can duplicate it and then I'm SAD that a
developer will have to spend time on this.

BTW, in my UNFORTUNATE experience, whatever is causing writer to crash seems to
clobber ALL auto-recovery files such that auto-recover rolls back to latest
instance file was manually saved! This is what prompted me to waste a solid 2
hours on recreating and reporting this bug!

[1] When I set Autorecover saving to 1 minute and then keep typing, OO writer
does NOT autosave. I have to pause writing for almost half a minute for it to do
it! While I can see how it's not nice to be 'interruped' with a slow save of a
big file to, say, an USB 1.1 flashdisk ... but I'd rather be interrupted than
lose 10 minutes of an inspiration (read:furious typing)! Maybe an option to
force-saving even if user is actively typing in the Tools->Options?

I'll attach the pictures - please e-mail me for dissertation file. It's defended
but unreleased (yet). It's about 800KB.

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