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http://www.openoffice.org/issues/show_bug.cgi?id=105027





------- Additional comments from rainerbielef...@openoffice.org Tue Sep 15 
04:47:56 +0000 2009 -------
@jmol123:
There still lots of questions are open:
-From where did you get "OpenOffice_3.1.0_Win32Intel_install_wJRE_en-US"? 
 That's an unusual file name. 
- We need your results of a checksum test!
- I still need your step by step descriptions of Installation starting with a  
  working 2.4. version and "Downloaded OOo...install....exe" from ...

Before you file further issues or post again here, please read our guidelines on
<http://qa.openoffice.org/issue_handling/pre_submission.html> and  
<http://www.openoffice.org/bugs/bug_writing_guidelines.html>, then
contribute a clear step by step instruction containing all observations (error
messages ...), _every_key_press_and_every_mouse_click_ how to reproduce the
problem, and explain why you believe that your results are unexpected.
That means (for example): 
 do not write something like „I am not able to ...“, but
 „6. left mouse click on …
     expected: …, color of … changes, … 
     actual: no …., color remains white, no …

Further advice will follow after this information will be available

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