To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=105027
------- Additional comments from jmol...@openoffice.org Tue Sep 15 21:01:32 +0000 2009 ------- -Thanks for pointing out the guidelines. -I always download them myself from the http://www.openoffice.org/ site. That filename name of the 3.1.0 version was a little different for I changed it so I could quickly locate it on my external hard drive, but I just changed it back to the original filename before making the following checksum test. -My checksum test for each of the files are: 135035ad8ecc463ae1dde6f2b6cfe60c *OOo_2.4.1_Win32Intel_install_wJRE_en-US.exe 88b6edeb5df6d6bc63bc63ce4d4910af *OOo_3.1.0_Win32Intel_install_wJRE_en-US.exe 69c559942301acb9ce87c2a39dafcce0 *OOo_3.1.1_Win32Intel_install_wJRE_en-US.exe -I didn't have any error message whatsoever when I installed it on my: Windows Vista Hm Prem Service Pk1 and CPU 2.6GHz Pentium 4 32bit OS 3GB RAM, and I don't remember exactly in every bit of detail for it wasn't too resent, But I do remember that I went as a regular installation of any other software as normal by following the directions of the installation at hand. I'll try my best to look back. This is how it went: -I was using my stable 2.4.1 and I found out about the new 3.1.0 version of OpenOffice and I decided to download it. -I went to http://www.openoffice.org and click on the link and started the download. -After the download was complete, I “clicked” on the downloaded file: “Ooo_3.1.0_Win32Intel_install_wJRE_en-US.exe” (don't remember if I renamed it “OpenOffice_Win32Intel_install_wJRE_en-US.exe” before saving it or after it was downloaded later). -Then it opened the installation software which I followed by clicking on next button and so on till the last part of the installation where it says finish or so and I click to finish. -And the installation was successfully done. And the installation program closes as I expect it to occur. -The whole installation process went as I expected. -Next, right after the installation finished, I noticed the color of all the “icons” & “file extension” of the OpenOffice application .doc .xls .ppt etc...have been changed to “white” (that is, including all the formats the OpenOffice reads). -Then I “left mouse click” on a file on my screen that had turned “white” to open it normally as I expect, and it did not open “OpenOffice” as I had expected, but rather a screen named “Windows” saying: “Windows cannot open this file”. File: any-name-of-file.doc To open this file, Windows needs to know what program you want to use to open it. Windows can go online to look it up automatically, or you can manually select from a list of programs that are installed in your computer. What do you want to do? • Use the Web service to find the correct program • Select a program from a list of installed programs [ OK ] [ Cancel ] -This as totally unexpected for I was expecting it to open automatically. -Then I selected the option “Select a program from a list of installed programs” by “left mouse click” on “OK”. -A screen followed named “Open With” saying: “Choose the program you want to use to open the file” File: any-name-of-file.doc Recommended Programs WordPad Other Programs OpenOffice.org 2.4 Notepad ...a few other programs appear, but not OpenOffice 3.1.0 or 3.1.1 as I expected... [ Browse ] [ OK ] [ Cancel ] -When I “left mouse click” to select to open the file with: OpenOffice.org 2.4 with the selected area box “Always use the selected program to open this kind of file” it fixes the white icon and file extensions that had previously turned white after the 3.1.0 /3.1.1, but “obviously” it always opens only 2.4.1 since the versions 3.1.0 /3.1.1 do not appear on the window “Open With”. -Even when I choose the option of “browse” on the window “Open With”, and look for the location of the installed version 3.1.0 /3.1.1 at: C:\Program Files\OpenOffice.org 3\program\swriter.exe (for example) it ignores the selection of the application and goes right back to the initial “Open With” screen. -It other words it acts as if any file .doc .xls .ppt etc... are non existent to my installed version 3.1.0 or 3.1.1 and these versions don't recognize them. -That's all the info I can really tell you from my end with the wording, that I observed before and after the installation of the refereed “3.1.0 or 3.1.1” file versions when I noticed the color of all the “icons” & “file extension” turn white and do not automatically launches 3.1.0 or 3.1.1 on any file .doc .xls .ppt etc... when I “left mouse click” twice to open them as I had expected. -I'm going to do a final test that I haven't done, that is to uninstall both the 2.4.1 and 3.1.1 that I currently have installed, then reboot and install only the 3.1.1 version and reboot again, and see if the file extensions and icon file don't appear white again. -After I've done that, I'll write back to let you know if it works or fixes the issue at hand. And If it doen't I won't. Thank you. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
