Chime,
this is a fine  comparison.
as an example, Voiceover is provided free of charge on every single apple device on the market..has been for decades now. Not only can you call regular apple support and talk about voiceover, but apple has a separate phone number for all of its adaptive technologies which go beyond a screen reader. further in many parts of the world, one can make an appointment with an apple genus visit an apple store and get adaptive technology support, sometimes even training.
Google?  not even close.
And that goes more than double for their paid devices.
Kare



On Thu, 30 Nov 2023, Chime Hart wrote:

Hi Damion-and-All: I always figured a large difference in screen-readers with many extra options as well as live customer phone support, were related with commercial verses free. After all, back in the 90s as I was paying for Vocal-Eyes in DOS and JAWS, I could phone-and-get support. But in an oped-source free world, its a much larger challenge receiving or asking for live support. Sometimes I have had limited success. As an unrelated comment, a couple of times today you mention news groups-and-Usenet. An unwelcome surprise for me was in 2003 when many of the binaries were posted in yenc, which trn, nor Alpine natively support.
Chime


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