> 
> Whats the difference between sa_kill_level and 
> sa_quarantine_cutoff_level?

Just for the record, there is no "sa_kill_level"; the two levels you'll care
about are:

        $sa_kill_level_deflt

As mentioned, this triggers evasive action.  Where the message actual goes
depends upon the settings in

        $final_spam_destiny

and other settings.

        $sa_quarantine_cutoff_level

Anything above this is just discarded.  It allows you to quarantine email
generally, but for really bogus stuff, just discard it.

So, you could set up your system to pass email below a certain score,
quarantine above that, and finally completely discard it (not quarantine it)
above that.  You'd have:

        $sa_kill_level_deflt < $sa_quarantine_cutoff_level

> 
> We're an ISP. Our users have their filtering level as low as 
> 1.2 (recommended is 6.31). They dont care how many false 
> positives they get, they dont want any spam in their inbox. I 
> hated it at first true, but its an honest truth.
> Now they want the setting to be able to get rid of messages 
> automatically above a certain score. Just on their account, 
> though (so this would be a user setting).

1.2 is an increadibly low level.  I personally would not allow users to set
levels below some "reasonable" level, as this just introduces the "where's
my lost email".  Once its gone, its gone.  Be sure to enable more detailed
log messages so you can see the results of various actions.

Finally, it would help to become very familiar with :

  http://www.ijs.si/software/amavisd/amavisd-new-docs.html#quarantine



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