The chance of getting helpful feedback from one star users is extremely low.
These people will only spend seven seconds trying your app, they can't be bothered to write something helpful. You are more likely to get comments like this. <> Didn't work. <> This is dumb. <> I couldn't do X. <> It has ads in it. <> It costs money. <> It wouldn't let me rate it without writing a commment. Lame. <> The UI sucks. Since you can't follow up with them, they won't help. Valuable feedback generally comes from 3-4 star users who also contact you by email. There have been plenty of good suggestions for the Market comments, but they are showing no signs of changing. What you can do: Build up a group of users who will communicate. For example, get people to subscribe to your weekly newsletter, sign up at your forum, etc. Ask questions, send surveys. You don't have to get every user to talk to you, but get some that will. Nathan On Dec 8, 2:18 am, Kev <kbdev.andr...@gmail.com> wrote: > I recently released my first android app (http://lambfruit.com) and I > have been left frustrated with the markets rating system. The reason > for this is that I would like to get valid feedback about my app, > areas I can improve and areas that people are having trouble with, > crashes or UI issues etc.. however I have received a couple of one > star ratings without any comments at all! > This is very frustrating because I would really like to know why > someone felt the app only deserved one star, so that I can change > things that people don't like. Does anyone else think that users > should be forced to comment when providing one or two star ratings? > > Thanks, > > Kev -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
