I have received my phone however it came with the wrong power cable
that doesn't connect to the phone or  an Australian power socket.

I email both brightstar and google market place, at the beginning of
the week, with no reply.

None of the emails from brightstar included any contact details should
there be any problems. After paying $150US in shipping I getting a
little frustrated with the whole process.

Brightstar please send me the correct power cable so that I can charge
my phone!

Craig Baker.




On Dec 11, 4:31 pm, kpowerinfinity <kpowerinfin...@gmail.com> wrote:
> Same problem here. I placed an order, but the order doesn't appear on
> the Brightstar tracking page. It says that no orders have been placed.
> I have sent 3 emails to andr...@brightstarcorp.com but not received
> any useful replies. Anybody here knows how long it will take the
> phones to ship?
>
> I am relying on somebody to bring the phone from the US to India for
> me ... and in fact I paid extra shipping to ensure it reaches in time.
> In case, they delay shipping too much, I would rather cancel the order
> because then I can't get the phone brought to India for me, but the
> customer services hasn't even replied. Anybody here can help?
>
> Thanks, Krishna.
> kkme...@gmail.com
>
> melp wrote:
> > I have the same issue. I placed an order twice on 8 Dec and got the
> > confirming email. Both times my credit card was charged(!) but my
> > orders disappeared off the tracking page.
>
> > Customer service is non-existent. Repeated emails have not received
> > any replies and I have tried calling their number during their stated
> > operating hours but always get a recorded message that says they are
> > closed or serving someone else.
>
> > Any google employees care to comment?
>
> > On Dec 9, 9:33 pm, Logan <logan.green...@gmail.com> wrote:
> > > Does anyone know more about this company, I placed an order and all I
> > > got was an e-mail confirming my order but no way to check shipping
> > > status, etc. Are these phones actually shipping now?
>
> > > On Dec 8, 2:49 pm, Pastymage <pastym...@gmail.com> wrote:
>
> > > > Does anyone have a more detailed FAQ than the text 
> > > > onhttp://android.brightstarcorp.com/?My main concern is that GPS is
> > > > not listed anywhere in the hardware features - does it actually
> > > > support GPS, or not?
>
> > > > Aside from that, I'm unclear on how the 3G bands work - what would
> > > > the actual bandwidth of this device be on AT&T, for example?
>
> > > > -Dave
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