I did not have any Problems with Brightstar, iam located in Germany and ordered my device on Dec 14th and received it on Dec 19th! That´s 5 days for oversea shipping. You can use the UPS Tracking to see if your phone already shipped,use Track by Reference on ups.com and type your order number and the destination you´re located...
On Dec 19, 4:34 pm, "david kytzia" <davidkyt...@gmail.com> wrote: > Quite frankly craig, with my own experience, no they can not be trusted. > > I ordered my phone on the 8th of December from them, the phone hasn't even > shipped yet today (The 19th). > > I phoned them multiple times, no answer. I emailed them, no answer. I > emailed again with a more blunt annoyed tone to my text. They reply > apologizing, then tell me my phone will be shipped no later than the > Thursday the 18th (yesterday) and I would receive my tracking ID then also. > > Of course, this has not happened. > > For $570.53 this is not on. If they are under staffed and over worked then > why are Google dealing with them in the first place? Drop them, they are > incompetent. I don't care about all the posts in android groups about how > "nice" the lady is on the phone, infact, what worried me more was the fact > that everyone was talking to the same person. One person manning the phones > and email is a bit shocking. They shouldn't be the international distributer > of the unlocked G1, its clear they can't handle the job. > > Give me a couple of stamps and I'll post the phone to myself. > > On Wed, Dec 17, 2008 at 10:21 PM, Benno <be...@benno.id.au> wrote: > > > Update: Brightstar got back to me quite quickly once I found the right > > place to email. > > > andr...@brightstarcorp.com seems to be the best place, it would be > > great if this was made more obvious from the companies home page, but > > their customer service does seem to be good once you find the right > > person. > > > Cheers, > > > Benno > > > On Dec 18, 8:35 am, Benno <be...@benno.id.au> wrote: > > > I'm in the same position. My credit card has been charged, but any > > > attempts to contact Brightstar have been thwarted. Has anyone received > > > the device yet? > > > > If anyone knows anything more I'd really like to know what is > > > happening. > > > > On Dec 15, 2:39 am, howa <howac...@gmail.com> wrote: > > > > > Brightstar is suppose to be a big company but their service on Dev 1 > > > > delivery is really poor... Google should take their eye on this > > > > issue... > > > > > I paid my money at 11st, my credit card was charged at 12nd, but now I > > > > get nothing from Brightstar, even a tracking number! > > > > > On 12月14日, 下午9時47分, Craig <csab...@gmail.com> wrote: > > > > > > I'm thinking about buying a dev phone, but brightstar's terms put me > > > > > off. > > > > > > One term says the phones are as is and not of merchantable quality, > > > > > and another says you agree to a $50 charge for all chargebacks. Seems > > > > > rather sketchy. > > > > > > I have seen other posts about them not answering customer inquiries, > > > > > and charging the credit card immediately without even a shipment > > > > > notification. > > > > > > Is this company to be trusted? --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
