We see about 15% of all orders canceled for one reason or another. The odd thing is if the user tries again in 24 hours, the order usually goes through. The problem comes when the user just gives up in frustration. I've seen four or five canceled orders from the same user in a row. I can just imagine what expletives are being uttered during this period.
On the positive side, a year ago we were seeing 25% cancelations so things have improved quite a bit. -John Coryat On Thursday, September 27, 2012 3:42:44 PM UTC-5, Nathan wrote: > > Am I the only one seeing this quite a bit in Google Checkout? > > Google cancels the order. No reason given. > > At least one person is getting this repeatedly for an inapp purchase, > after recently buying the app succcessfully. I have no idea what to tell > them to do other than contact Google. > > > Sep 27 8:17 PM Order cancelled Google cancelled this order. > Reason: Other (describe below) Sep 27 8:17 PM Order received You > received a new order. Google has sent the customer an order confirmation > email. > > > Nathan > > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
