It looks like the wording conflates two addresses into one -- -- The address that will be displayed to everyone, even on the Google Play web site, even to users who've not installed your apps... just anyone, I presume.
-- The address that Google will use for contact, and which won't be shown to random strangers on the web Also I am unable to find anything about addresses in the linked Developer Terms either (checked the current US English version). Fortunately, Google Wallet / Merchant settings are still separate. Don't think there is anything to be done here -- Google is being forced by the EU to comply with its laws. The execution is pretty terrible, in my opinion, but I just don't see Google or the EU backtracking on the requirement itself. -- K 2014-09-30 16:58 GMT+04:00 Jose_GD <[email protected]>: > Ok, the day arrived. The "Physical address" field is live in the developer > console. > > Below the field you'll find this: > > *Please provide a current, valid postal address where you may be >> contacted. If you offer apps or in-app items for sale, you are required to >> provide a postal address under our developer terms >> <https://play.google.com/about/developer-distribution-agreement.html> and >> consumer protection laws; failure to do so may result in the suspension of >> your account and/or sales of your apps. Please ensure that you keep these >> details up to date if they change. By providing your email or postal >> address information, you confirm that you consent to Google publicly >> displaying or disclosing that information in connection with your apps. * > > > "You are required to provide a postal address under our developer > terms...". Alright, the terms DON'T mention this nonsense at all! At least > in the Spanish version. > > I think I'll put something there, not sure what... Time to start a > change.org petition or something like that? > > > El lunes, 29 de septiembre de 2014 09:50:34 UTC-3, Jose_GD escribió: > >> Ha, I've seen those "awesome" news too. Answering what I guess: >> >> 1. Email, because Google encourages users to use comments in Play Store >> alongside ratings and email to ask for support >> 2. Google will examine support inquires after users complaining of an >> unsatisfactory answer. If they think it was urgent, they will email the dev >> with this: "Hey, this was an urgent matter, please answer now to not risk a >> dev account cancellation" >> >> >> El viernes, 26 de septiembre de 2014 10:14:36 UTC-3, Kostya Vasilyev >> escribió: >>> >>> But wait, there is more. >>> >>> New developer policy -- from September 25 -- has this (new): >>> >>> For paid Products or in-app transactions, you must respond to customer >>> support inquiries within three (3) business days, and within 24 hours to >>> any support or Product concerns stated to be urgent by Google. >>> >>> Does anyone know if: >>> >>> 1 - They mean Google Play comments or email? >>> >>> 2 - How will the developer know that a particular support request was >>> "stated to be urgent by Google"? >>> >>> -- K >>> >> -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
