I would agree that the bug tracker needs more developers looking at it, and this was mentioned at Google IO during one of the discussions.
However, I have to say the bugs I have reported have been assigned and fixed promptly, but my bugs have mostly been minor, and weren't feature changes. But I still agree the Google needs to improve their response to bugs, and for their developers to ignore, OR outright refuse without reason changes. For example, one suggested change I found earlier today[1] was replied with "Thanks for the feedback, but this behavior is working as intended.", when the bug was about extending the behaviour to make it far more useful. Andrew [1] http://code.google.com/p/android/issues/detail?id=665 On 7 June 2010 06:58, Colin <colinjone...@gmail.com> wrote: > I find astounding, rude and arrogant the complete disregard with which > Google treats people attempting to access help on the tracker. > > Thread after thread - even ones that are 18+ months old, with 400+ > posts and nearly 1000 stars, have gone completely unanswered - look at > the Wifi/Proxy issue for instance, or the Gapless audio, or even the > 3g-to-WiFi switching issues that has many hundreds of posts and only > towards the end is there even a luke-warm response from Google! But no > ownership or actual interest. > > Most of the tickets are still, perversely, marked as New even after a > year of people begging, pleading, demanding solutions!! No owner > allocated. > > I could understand if somehow the development resources available to > the world's fastest growing and probably most successful mobile OS > were limited - but given the fanfare, hype, etc from Google, that > seems unlikely. But the VERY LEAST someone could do is respond to > these poor bastards, and acknowledge their pain, even if it is just to > say "we are too busy" to address this right now. > > But no, the response is, no response. Deafening silence. The rudeness > and arrogance is mindboggling!! Where the hell are your customer > service skills? > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to android-developers@googlegroups.com > To unsubscribe from this group, send email to > android-developers+unsubscr...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
