What was the solution for your particular issue?



On Nov 15, 2009, at 10:22 AM, Brian Conrad wrote:

> And even if they contact via the support email it is hard to get enough 
> information from them to find out exactly what is happening.  I finally 
> got a phone and could pin down why they were getting the problems and 
> have solved them in the code.  In some cases because there aren't enough 
> examples or enough information in the the API documentation it can be 
> easy to make mistakes coding things.
> 
> mscwd01 wrote:
>> "undocumented functionality"?
>> 
>> No the app only uses standard, documented parts of the Android SDK.
>> It's difficult to pinpoint the exact cause as the Android Market
>> doesn't allow you to contact the users which experience these
>> problems.
>> However, I believe the activity which causes the force close issues
>> only uses a TabHost and MapActivity and is not very complicated.
>> 
>> Short of buying every Android phone on the market, debugging an issue
>> which doesn't present itself on the emulator or my physical device is
>> a near impossibility.
>> 
>> 
>> 
>> 
>> On Nov 15, 3:05 pm, Tobias Eisentraeger <[email protected]>
>> wrote:
>> 
>>> What exactly is the problem, I guess you are using undocumented
>>> functionality?
>>> 
>>> On 15 Nov 2009 16:03, "mscwd01" <[email protected]> wrote:
>>> 
>>> Hey,
>>> 
>>> Has anyone else encountered problems where their application may work
>>> fine on some devices and completely break on others?
>>> 
>>> I have a fairly popular app which works fine on my own phone (an HTC
>>> Hero on the Orange UK network), however I have had numerous complaints
>>> that it will force close on G1, G2/Magic and even Hero devices on the
>>> T-Mobile network!!!
>>> 
>>> Now this would be fine if everyone who has a G1, G2 etc experienced
>>> force close issues as it would mean I have obviously made an error
>>> somewhere - but this is not the case. I have other users who have said
>>> my application works fine on their G1, G2, Hero phones!!!
>>> 
>>> So how on earth can we developers please everyone when their is
>>> absolutely no consistency between all Android devices? It's a
>>> nightmare that can only get worse.
>>> 
>>> I'd be interested to here if any others have had similar issues.
>>> 
>>> -M
>>> 
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> 
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