I have an older Galaxy Note (AT&T version), running Android 4.0.4. I am trying to use the Bring Your Own Device functions from my employer, and am running into an issue.
The apps involved are: AirWatch Agent v5.0.5.2795 Cisco Jabber v105.2.197866 Touchdown for SmartPhones v8.4.00086 Device details: Model Number: SAMSUNG-SGH-I717 Android version: 4.0.4 Baseband version: I717UCMB4 Kernel version: 3.0.8 Build number: IMM76D.UCMB4 AirWatch agent is the initial install. AirWatch agent sets up as a device administrator, and adds the AirWatch Samsung Admin Service, also as a device administrator. It also requires encryption of the device. During the app configuration process after install, AirWatch will also trigger the downloading and configuration of Touchdown, which is the email/calendar/contacts app. This all appears to work ok, however part of the AirWatch configuration also downloads and installs several certificates to the User certificate store. This does not appear to work properly. It appears to install the certificates, but they do not show up in the User store. The option to Clear credentials is no longer greyed out, and when you select that option, it behaves as if it is removing certs, but again, none show under the User store. When I attempt to use Jabber, it validates the login using Chrome to hit the login site. It will pop a message asking which certificate to use, and you can select the correct cert listed, but when it tries to connect to the login site, the site does not recognize that a cert is being passed. This is almost behaving like a permissions problem. The install procoess, etc., all work fine and install the certs on my Samsung Galaxy SIII, which is running 4.4.2. Rooting the phone violates the security policies in AirWatch, so I can't update Android. Suggestions? (Other than just use the SIII). -- You received this message because you are subscribed to the Google Groups "Android Security Discussions" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/android-security-discuss. For more options, visit https://groups.google.com/d/optout.
