Hi Maura,

Thank you so much for the suggestion. I will coordinate with our I.T. 
Department to see if we can’t figure out exactly what the error is.

Thanks again,
Gwen

Gwenlyn Coddington
College Archivist & Special Collections Librarian
McDaniel Hoover Library
gcodding...@mcdaniel.edu<mailto:gcodding...@mcdaniel.edu>
(410) 857-2793

From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
<archivesspace_users_group-boun...@lyralists.lyrasis.org> On Behalf Of Carbone, 
Maura
Sent: Monday, December 16, 2019 3:11 PM
To: archivesspace_users_group@lyralists.lyrasis.org
Subject: Re: [Archivesspace_Users_Group] Question about Agent Records

Hi,

To look at the logs requires someone with server access – not sure if you are 
hosted by Lyrasis or hosted by your IT department but if you can recreate the 
error and note the time you could send them a screen shot and an approximate 
time (‘this happened to me at 2:30 pm today’) and they can access the logs and 
look for errors in there. I’m not familiar with 2.7.0 so I don’t know what date 
requirements there are.

Best,
Maura

From: 
<archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>>
 on behalf of Gwenlyn Coddington 
<gcodding...@mcdaniel.edu<mailto:gcodding...@mcdaniel.edu>>
Reply-To: Archivesspace Users Group 
<archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>>
Date: Monday, December 16, 2019 at 2:41 PM
To: Archivesspace Users Group 
<archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] Question about Agent Records

Hi Mark,

Thanks for your help! We recently upgraded to v 2.7.0.

I tried resaving the record as you suggested and unfortunately that did not 
clear it up. I also found this problem in the Sandbox Demo as I was trying to 
recreate what was happening in our system: entering the date in the expression 
field rather than a normalized begin and end date gave the same error response 
in the PUI but it cleared up when I switched to the begin and end fields. So I 
guess I know how to fix it but I want to know why its rejecting dates in the 
Expression field.

Thanks again,
Gwen

Gwenlyn Coddington
College Archivist & Special Collections Librarian
McDaniel Hoover Library
gcodding...@mcdaniel.edu<mailto:gcodding...@mcdaniel.edu>
(410) 857-2793

From: 
archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>
 
<archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>>
 On Behalf Of Custer, Mark
Sent: Monday, December 16, 2019 2:31 PM
To: Archivesspace Users Group 
<archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] Question about Agent Records

Gwen,

Which version of ArchivesSpace are you on?

Here’s an example of an agent record in the PUI that uses both the Dates of 
Existence subrecord (for specific birth and death dates) aas the date field in 
the Names subrecord:  https://archives.yale.edu/agents/people/81438

Also, have you tried to just re-save the agent record and see if that clears 
things up?  Usually when you get the “We’re sorry, but something went wrong 
message”, the issues generally has to do with the index.

Mark



From: 
archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>
 [mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org] On Behalf Of 
Gwenlyn Coddington
Sent: Monday, 16 December, 2019 11:24 AM
To: Archivesspace Users Group 
<archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] Question about Agent Records

Hi Maura,

Thank you so much for responding to my question. Unfortunately, I do not know 
how to examine the logs for errors.

Gwen

Gwenlyn Coddington
College Archivist & Special Collections Librarian
McDaniel Hoover Library
gcodding...@mcdaniel.edu<mailto:gcodding...@mcdaniel.edu>
(410) 857-2793

From: 
archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>
 
<archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>>
 On Behalf Of Carbone, Maura
Sent: Monday, December 16, 2019 10:57 AM
To: Archivesspace Users Group 
<archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] Question about Agent Records

Hi,

Are you able to look at the logs and see what error is being returned there?

Best,
Maura

From: 
<archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>>
 on behalf of Gwenlyn Coddington 
<gcodding...@mcdaniel.edu<mailto:gcodding...@mcdaniel.edu>>
Reply-To: Archivesspace Users Group 
<archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>>
Date: Monday, December 16, 2019 at 10:30 AM
To: 
"archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>"
 
<archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>>
Subject: [Archivesspace_Users_Group] Question about Agent Records

Hello,

I am new to ArchivesSpace and was hoping some of the more experienced users 
might be able to shed some light on a problem we are having with our Agent 
Records.  Many of our Agent Records with date expressions are not displaying 
properly in the Public Interface.  When you go to click on the individual 
record, it returns an error message (“We’re sorry, but something went wrong”). 
All these records appear to use the Dates of Existence Expression field rather 
than the normalized Begin and End fields. Agent Records without dates appear to 
be displaying correctly. Has anyone else come across this problem?

Thanks for your time,
Gwen Coddington

Gwenlyn Coddington
College Archivist & Special Collections Librarian
McDaniel Hoover Library
gcodding...@mcdaniel.edu<mailto:gcodding...@mcdaniel.edu>
(410) 857-2793

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