We got this error once in a while when we worked with a received document, and 
we deleted and rebuilt the queue but we always lost the document we were 
working on. I assumed that the document was faulty, and that's why it didn't 
reload, but I'm not sure, Ed.

________________________________

From: [EMAIL PROTECTED] on behalf of Claus Jensen
Sent: Thu 8/28/2008 7:15 AM
To: ARIE-L@u.washington.edu
Subject: [ARIE-L] lost document how to restore?



HI

We are using ariel 3.4

I am having problem with our ariel scanner. Often when I try to post a article 
to the webserver it crashes with a "gedi out of range error" and the document 
is not in the recived box longer.

I restored the recieved queue but the document was gone. I remember I had this 
problem earlier and succeded to restore the document from the recived folder in 
the file system - but don't remember how. Are you abble to help with this?

I am looking for a new scanner as I think it can be the reason to the problem 
and is extremely slow. We are using a HP scanjet 8270 with usb-interface. 
Ealier we had a  very fast fujitsu scanner with scci-interface.
Any suggestions for a fast scanner with document feeder?

Looking forward to hear from you

best regards
Claus Jensen
System librarian
DPB/NLE Denmark
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