You will find whether a document is color by looking in your Ariel "Send Queue" in the "color" column between Pages and Page Size.
Hope that helps! LD ~~~~~~~~~~~~~ Lori Davidson WOU / LMS 503-838-8884 [EMAIL PROTECTED] [EMAIL PROTECTED] OCLC: WOS ~~~~~~~~~~~~~ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Syvertson Sent: Monday, October 27, 2008 12:31 PM To: Discussion of the Ariel Document Transmission System Subject: RE: [ARIE-L] Nothing going out I'm not sure where I would find "C" or "G" but I looked under preferences and the scan setting shows B & W for format not color. There is also greyscale but I left it on B & W. Is that what you mean? Sorry to take everyone's time like this. Barb Barb Syvertson Interlibrary Loan Technician Messiah College Library (PGM) One College Avenue Box 3002 Grantham, PA 1702 (717) 691-6006 Ext. 7242 FAX: (717) 691-6042 [EMAIL PROTECTED] >>> Lori Davidson <[EMAIL PROTECTED]> 10/27/2008 3:10 PM >>> You might check to see whether your out-going Ariel files are colored (C) or grey (G) files. Lately we've found the files that are either colored or grey take a longer time to send, which means the sending often "times out". If this is the issue the solution will be to find a way to convert the colored and grey files to black-n-white / binary. LD ~~~~~~~~~~~~~ Lori Davidson WOU / LMS 503-838-8884 [EMAIL PROTECTED] [EMAIL PROTECTED] OCLC: WOS ~~~~~~~~~~~~~ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Document Delivery Sent: Monday, October 27, 2008 12:00 PM To: Discussion of the Ariel Document Transmission System Subject: RE: [ARIE-L] Nothing going out As is always suggested when there's a problem, are your firewalls set up and the necessary ports open? Edward Helmrich ILL Office Ryan Library Iona College VXI 914-633-2352 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Syvertson Sent: Monday, October 27, 2008 1:08 PM To: ARIE-L@u.washington.edu Subject: [ARIE-L] Nothing going out We have been scanning article on ariel all morning and none of them are going out. The files say READY but 0 tries and no SENT. Anybody know what that means and how to fix it? Thanks for any assistance. We've never had this before. Barb Syvertson Interlibrary Loan Technician Messiah College Library (PGM) One College Avenue Box 3002 Grantham, PA 1702 (717) 691-6006 Ext. 7242 FAX: (717) 691-6042 [EMAIL PROTECTED] _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
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