Thanks. We have Ariel 3.4. I hope to reinstall the newest driver program from the internet today and see if that solves it, it did once before, Ed.
________________________________ From: [EMAIL PROTECTED] on behalf of ILL_PSC ILL_PSC Sent: Thu 11/20/2008 4:49 PM To: Discussion of the Ariel Document Transmission System Subject: Re: [ARIE-L] Ariel error message problem Dear Ed, I have Ariel 4.1. I checked my SCAN preferences and I don't have either ISIS or TWAIN selected. Instead I have SCANNER SPECIFIC DIALOG selected. It allows me to use the scanner software and settings to preview the pages, crop, rotate, and adjust things before scanning each page into Ariel. I don't know if this will work for you or not, but it's a work around for people who have non-Ariel compliant scanners -- like me. Linda Linda Celet Bane Interlibrary Loan (PWS/PWSA) Mary F. Shipper Library/LRC Potomac State College of WVU Keyser, WV 26726-2697 phone: (304)788-6903 fax: (304)788-6946 Ariel: 157.182.165.30, [EMAIL PROTECTED] E-mail: [EMAIL PROTECTED] >>> "Document Delivery" <[EMAIL PROTECTED]> Thursday, November 20, 2008 2:47 PM >>> >>> We scan a few pages and then get the error message below. This happened once before and we downloaded the Twain instead of the ISIS driver and it stopped. Now we're using the Twain driver (for two years or so), I guess we'll get the newest one off the internet and reinstall it. Any other suggestions welcome - Irregular status is detected in scanner. If this status recurs after power cycling please give following sense key and ASC code to your service provider: If ASC code is the following please confirm following status before power cycling. -When ASC = 0x580 confirm it the shipping log (if any) is set at 'Release' position. -When ASC = 0x680 clean the sheet guide (white part) in ADF. (Code: DS42001) Sense key=0x4 ASC = 0x680 Edward Helmrich ILL Office Ryan Library Iona College VXI 914-633-2352 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Neely Sent: Wednesday, November 19, 2008 9:02 AM To: [EMAIL PROTECTED]; arie-l@u.washington.edu; ILL Subject: [ARIE-L] EEX Ariel down Ariel is essentially down at the Library of Michigan (EEX). We cannot send or receive Ariel documents. Please email PDFs to [EMAIL PROTECTED] . Thanks, Linda K. Neely Reference, Interlibrary Loan & MeLCat Librarian Library of Michigan Department of History, Arts & Libraries 702 W. Kalamazoo Street Lansing, MI 48915 www.michigan.gov/libraryofmichigan My Phone: 517-373-3687 Fax: 517-373-5853 Email: [EMAIL PROTECTED] _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers <http://www.arie-l.org/#subscribers> Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers <http://www.arie-l.org/#subscribers> Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers <http://www.arie-l.org/#subscribers> Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
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