Yes, Infotrieve needs to know the ip for the computer using Ariel. Sorry for the rant on getting libraries to use the current ip, but I have had to take too much time double-checking non-receipts. I train staff to check those details on every request for quality assurance.
Paul B. Drake pdr...@mcneese.edu Interlibrary Loan Librarian (OCLC:LHA;DOCLINE:LAUMUL) Frazar Memorial Library 337 475 5726 McNeese State University - Excellence with a Personal Touch Lake Charles LA USA mcneese.library.edu GEAUX COWBOYS!!! ----- Original Message ----- From: "Hal Jerry Shearer" <hjshea...@liberty.edu> To: "Discussion of the Ariel Document Transmission System" <arie-l@u.washington.edu> Sent: Wednesday, February 18, 2009 10:12:56 AM GMT -06:00 US/Canada Central Subject: RE: [ARIE-L] Ariel IP Address changes at our institution Paul, Thanks for the response! When you say Ariel needs to know do you mean the Vendor? Buddy -----Original Message----- From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Paul Drake Sent: Wednesday, February 18, 2009 10:17 AM To: Discussion of the Ariel Document Transmission System Subject: Re: [ARIE-L] Ariel IP Address changes at our institution Hi Buddy, This ip change by IT has happened to us twice in my 2.5 years here at McNeese. GOOD LUCK! Ariel needs to know the need IP. Change: your constant data on your borrowing requests, info in Policy Directory post change to every/any ILL listserv you can :ILL-L, Ariel, ILLiad, etc. The last time, I emailed the regular lenders of the change. While I noted the change in our borrowing notes, we didn't receive half the ariel deliveries for months after the ariel ip change. I started to post a note ("New ARIEL IP: xxxxxxxxx) after the journal title in copy requests. I checked WRS status for months, and when I emailed libraries of non-receipt and informing of new arielIP as of (date), I kept being getting replies that that wasn't the ariel ip they had on file. Our last change was 1/15/2008, and in the past month we still had two non-receipts because a library had an old ariel ip on file. Paul B. Drake pdr...@mcneese.edu Interlibrary Loan Librarian (OCLC:LHA;DOCLINE:LAUMUL) Frazar Memorial Library 337 475 5726 McNeese State University - Excellence with a Personal Touch Lake Charles LA USA mcneese.library.edu GEAUX COWBOYS!!! ----- Original Message ----- From: "Hal Jerry Shearer" <hjshea...@liberty.edu> To: arie-l@u.washington.edu Sent: Wednesday, February 18, 2009 8:48:46 AM GMT -06:00 US/Canada Central Subject: [ARIE-L] Ariel IP Address changes at our institution I received notification from our IT area that our external IP addresses are changing throughout our school. I was also told that our Ariel application will be one of those getting a new IP address. Are there any impacts that I should be aware of? Are there configuration files that I need to ensure get changed correctly? I am VERY new to Ariel and my predecessor did not leave very good notes so any help would be great. Thanks in advance! Hal "Buddy" Shearer ILRC System Administrator Liberty University _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
