April,

It's part of Windows, as opposed the Ariel logs. You can get to it through
Control Panels > Administrative Tools > Event Viewer. You'll see entries for
application, security, system, and other events. The Application, Security,
and System events are the ones that are most likely to be useful. As Steve
noted, there are two types of event with which you need be concerned, those
indicated by an exclamation point on a yellow yield sign for warnings, and
those with a red circle with an x through it for errors. Clicking on an
individual event will open a window with information as to what the event
was. Two warnings, though--first, many of the descriptions are cryptic, so
you still will likely need to consult with your local IT staff to determine
which ones are meaningful, and second, the proximate event is not always the
root cause of the problem, again meaning you'll need to consult with your IT
staff.

All that said, rebooting only takes a few minutes, and will clear many
lingering problems related to memory handling, device connections, and bad
network connections, among others. I've rebooted my Ariel pc almost daily
since we started using it in 2001 or so, and haven't had any of the problems
people have reported unless my SCSI scanners weren't turned on before the
reboot. Maybe I'm just lucky, or maybe it's because most of my activity is
sending, not receiving.

Joe Ellison
Document Delivery and Digital Initiatives Assistant
Transportation Library, Northwestern Univ Library (OCLC = JCR)
1970 Campus Dr, Evanston, IL 60208-2300
voice: 847-491-8600, fax: 847-491-8601
j-elli...@northwestern.edu
http://www.library.northwestern.edu/transportation/

> -----Original Message-----
> From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-
> boun...@mailman1.u.washington.edu] On Behalf Of April Younglove
> Sent: Friday, April 24, 2009 1:45 PM
> To: Discussion of the Ariel Document Transmission System
> Subject: RE: [ARIE-L] Spontaneous shut downs
> 
> Is the event viewer different than the log files?  Because the log files
> don't yield any clues at all.
> 
> April Younglove
> Technical Services Specialist
> 503-413-7448
> ayou...@linfield.edu
> 
> 
> >-----Original Message-----
> >From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-
> >boun...@mailman1.u.washington.edu] On Behalf Of Steven Espinoza
> >Sent: Thursday, April 23, 2009 11:54 AM
> >To: Discussion of the Ariel Document Transmission System
> >Subject: RE: [ARIE-L] Spontaneous shut downs
> >
> >If a solution on this list proves elusive, you may want to bring your
> IT
> >folks into the discussion or anyone who is comfortable browsing through
> the
> >systems Event Viewer. There is a System file and an Application file
> and
> >either may hold the clues.  Just note the time of the crash and if you
> find
> >some Red-X-error alerts or Yellow yield-icon-with-exclamation-point
> >cautions in the EV files, check 'em out.
> >
> >- Steve
> >
> >-----Original Message-----
> >From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-
> >boun...@mailman1.u.washington.edu] On Behalf Of Lori Davidson
> >Sent: Thursday, April 23, 2009 11:33 AM
> >To: Discussion of the Ariel Document Transmission System
> >Subject: RE: [ARIE-L] Spontaneous shut downs
> >
> >Hi April,
> >Do you conduct a daily shut down of the Ariel computer?  We find doing
> this
> >prevents that type of problem.
> >LD
> >
> >
> >~~~~~~~~~~~~~
> >Lori Davidson
> >WOU / LMS
> >503-838-8884
> >david...@wou.edu
> >ilibl...@wou.edu
> >OCLC: WOS
> >~~~~~~~~~~~~~
> >Note: under Oregon Law, messages to and from this e-mail address may be
> >available to the public.
> >
> >*****************************************
> >
> >-----Original Message-----
> >From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-
> >boun...@mailman1.u.washington.edu] On Behalf Of April Younglove
> >Sent: Thursday, April 23, 2009 10:49 AM
> >To: ari...@listserv.boisestate.edu
> >Subject: [ARIE-L] Spontaneous shut downs
> >
> >Lately Ariel has been spontaneously shutting down mid-scan.  Has anyone
> >else experienced this?  What is it a symptom of?
> >
> >April Younglove
> >Technical Services Specialist
> >503-413-7448
> >ayou...@linfield.edu
> >


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