Gmail may tag Ariel mail as spam because of issues with email headers. There are problems when we create libraries and send to them as patrons via Ariel email. The email systems often blocks the email since the Ariel email server (WPUNJ - Cheng Library ILL [ar...@unvowa.wpunj.edu]) is different that our email address which is ar...@wpunj.edu. That combined with the file size and many institutions claim that they do not receive our emails.
We've made these observations in the past with very restrictive email systems. See thread from February 2009 in the archive regarding e-mail delivery. ____________________________________ Judy Matthew Head of Periodicals / Document Delivery Phone: 973.720.2346 Fax: 973.720.2009 Email: matth...@wpunj.edu -----Original Message----- From: Blake Walter [mailto:bwal...@seminary.edu] Sent: Tuesday, September 08, 2009 6:36 PM To: Discussion of the Ariel Document Transmission System Subject: RE: [ARIE-L] gmail and ariel We have had similar results. When sending to a library that uses GMail, I email the article to myself at work from the Ariel machine, then I resend it to the requesting library from my Outlook account, using Outlook to attach the PDF. If the attachment is from Outlook, GMail is happy; if the attachment is directly from Ariel, GMail ain't happy. -- Blake Walter Director, Brimson Grow Library Director of Academic Administration Northern Seminary 680 E Butterfield Rd, Lombard, IL 60148 (Voice) 630-620-2115; (Fax) 630-620-2170 bwal...@seminary.edu http://www.seminary.edu/library/library.html -----Original Message----- From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Victoria Smith Sent: Tuesday, September 08, 2009 10:36 AM To: Discussion of the Ariel Document Transmission System Subject: RE: [ARIE-L] gmail and ariel Same experience here at Florida Tech. If anyone has a solution, please post to the entire group. This is bound to come up more and more frequently. Thank you. Tori Smith, ILL Office Evans Library, Florida Tech 150 West University Blvd. Melbourne, FL 32901 tosm...@fit.edu 321-674-7539 -----Original Message----- From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Bruce Deitz Sent: Tuesday, September 08, 2009 11:33 AM To: Discussion of the Ariel Document Transmission System Subject: RE: [ARIE-L] gmail and ariel We've tried forwarding ARIEL documents to GMAIL with little success. Our patrons reported GMAIL sees this as a virus and opening the document is not possible. I sent a test to my GMAIL account and experienced the same problem. We no longer send ARIEL documents to GMAIL accounts. Bruce Deitz Kettering University Library 1700 University Avenue Flint MI 48504-4898 Email: bde...@kettering.edu or i...@kettering.edu Phone: 810.762.7938 or 810-762-9841 OCLC Symbol: EGM ARIEL IP: 198.110.2.128 TOLL FREE: 1-800-955-4464 -----Original Message----- From: arie-l-boun...@mailman1.u.washington.edu [mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Mattern, Susan Sent: Tuesday, September 08, 2009 11:24 AM To: ARIE-L@u.washington.edu Subject: [ARIE-L] gmail and ariel Our campus is in the process of switching our mail system to Google Mail (gmail). Does anyone know if Ariel will work with Google Mail? It is a web based email service. I would like to use Ariel Document Delivery to email pdf versions of documents to our faculty and students. Thanks for letting me know if Ariel (4.1) and Google Mail will work together and if there is anything you can advise me about in setting this up! Susan P.S. There weren't any responses to this email last week, so I thought I would try again! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Susan Mattern Interlibrary Loan Librarian Lehigh Carbon Community College 4750 Orchard Road Schnecksville, PA 18078 Email: smatt...@lccc.edu Phone: 610-799-1163 OCLC: LCY http://www.lccc.edu/library _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
