Jody,

Thanks for this, but (I'm sorry, I failed to make this clear originally) our problem is with IE8 on the "sending" Ariel machine (rather than the receiving client) - with IE8 installed the document is never posted to the webserver in the first place.

However, useful to know that receivers may also have problems with IE8!


I do hope 4.1.1 doesn't break similarly with IE9, can't be doing with re-buying Ariel every time MS make a change in Windows!



Jody Schaecher wrote:
Antony,

We also are running Ariel 3.4 and use Patron Delivery.  We had patrons report 
that they could not receive the documents that I posted to the webserver.  We 
determined that this problem occurred with patrons who were using IE8.  Our IT 
did the following (see information below) with the perl script and everything 
seems to work just fine now.  I hope this can help you with your problems.  If 
you have any questions I am afraid that you would need to contact our IT person 
Mike Hornberger as I do understand scripting.



I changed a function in the perl file arieldoc.pl to include lines for IE8.  Here is the 
function after it was changed.  All I did was copy the "}else if"  from 7 
pasted it in and changed the new section to 8.

function openDoc(docName, ext) {
      document.docform.DDD.value = docName
      if (navigator.appVersion.indexOf("MSIE 6")>=0) {
            document.docform.target = "doc.$min-$secs-$hr"
            document.docform.CCC.value = "VVV"
            document.docform.EXT.value = ext
            document.docform.submit()
            document.docform.target = ""
      } else if (navigator.appVersion.indexOf("MSIE 7")>=0) {
            document.docform.target = "doc.$min-$secs-$hr"
            document.docform.CCC.value = "VVV"
            document.docform.EXT.value = ext
            document.docform.submit()
            document.docform.target = ""
      } else if (navigator.appVersion.indexOf("MSIE 8")>=0) {
            document.docform.target = "doc.$min-$secs-$hr"
            document.docform.CCC.value = "VVV"
            document.docform.EXT.value = ext
            document.docform.submit()
            document.docform.target = ""
      } else if (navigator.userAgent.indexOf("Opera")>=0) {
            var url = "http://"; + window.location.host + "$CgiPrgm"
            url += "?CCC=VVV&DDD=" + docName + 
"&TTT=$sesString&ZZZ=$min-$secs-$hr." + ext
            window.open(url,"")
            window.focus()
      } else {
            window.blur()
            var url = "http://"; + window.location.host + "$CgiPrgm"
            url += "?CCC=VVV&DDD=" + docName + 
"&TTT=$sesString&ZZZ=$min-$secs-$hr." + ext
            var docWindow = window.open(url, 
"","menubar,status=yes,scrollbars,resizable")
            docWindow.focus()
//          docWindow.document.location.href = url
//          window.blur()
      }
      document.docform.CCC.value = "VIEWDOC"
      setTimeout("document.docform.submit()",60)
}



Let me know if you need more explanation.


Mike Hornberger
Senior Systems/Network Administrator
Baker University
785 594 8472



Jody Schaecher
Interlibrary Loan - Borrowing
Baker University (KKB)
Collins Library
P.O. Box 65
518 8th St.
Baldwin City, KS   66006-0065
(785) 594-4585
(785) 594-6721

jschaec...@bakeru.edu

-----Original Message-----
From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Antony Hawkins
Sent: Wednesday, March 17, 2010 4:33 AM
To: ARIEL support mailing list
Subject: [ARIE-L] Internet Explorer 8 breaks patron delivery on Ariel 3.4

Hi all,

We have Ariel 3.4 running on a number of machines, currently running
IE6. Upgrading to IE7 produces no problems.

When we upgrade to IE8 however, Patron Delivery fails. It does not
matter what browser is used or set as default on the machine.

Investigating the error code in the log (12003) leads back to an FTP
error when Ariel calls WinInet.dll (a windows component that permits
3rd-party apps to use FTP and other communication protocols).

WinInet is changed when IE8 is installed; this is why the actual browser
being used is irrelevant.


I am told that 3.4, although officially "supported", is highly unlikely
to be patched to take account of the change in WinInet and therefore is
not actually supported in all instances, but only on machines with IE7
or earlier.

Our only other option appears to be to buy Ariel 4.1.1, although as yet
we've had no official word that this works with IE8 either.


Questions:

1. Does anyone have 3.4 working, including Patron Delivery via FTP, on a
WinXP box running IE8? If so, would you mind spending some time telling
me how you configured it?


2. Can anyone confirm that 4.1.1 works, again including Patron Delivery,
on an XP box running IE8?


Many thanks.



--

Antony Hawkins
University of Sheffield Library IT Manager
40 Victoria Street
Sheffield
S3 7QB

e-mail: a.d.hawk...@shef.ac.uk
Tel: 0114 222 7267
Mob: 0777 197 2191
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--

Antony Hawkins
University of Sheffield Library IT Manager
40 Victoria Street
Sheffield
S3 7QB

e-mail: a.d.hawk...@shef.ac.uk
Tel: 0114 222 7267
Mob: 0777 197 2191
_______________________________________________
ARIE-L mailing list
Mail the list at ARIE-L@u.washington.edu
Unsubscribe at http://www.arie-l.org#subscribers
Archive at http://www.mail-archive.com/arie-l@u.washington.edu/

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