Thanks for the confirmation re. 4.1.1 Keith.
I have no idea how 4.3 attempts to interact with WinInet so I couldn't
talk sense to M$ even if I thought I'd get through. The only people who
could usefully do this would be the Ariel developers and it seems pretty
clear they're not about to either!
Guess we're stuck with buying 4.1.1
:)
Keith wrote:
4.1.1 patron does work on IE8. I have looked at files delivered to clients
when they are having problems and some libraries also use it to delivery
borrowing requests.
Have you talked to Micro$oft?
Keith Palmateer
ILL and Summit Coordinator
Portland Community College
17705 NW Springville Rd
Portland, OR 97229
503-614-7433
-----Original Message-----
From: arie-l-boun...@mailman2.u.washington.edu
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Antony
Hawkins
Sent: Wednesday, March 17, 2010 2:33 AM
To: ARIEL support mailing list
Subject: [ARIE-L] Internet Explorer 8 breaks patron delivery on Ariel 3.4
Hi all,
We have Ariel 3.4 running on a number of machines, currently running
IE6. Upgrading to IE7 produces no problems.
When we upgrade to IE8 however, Patron Delivery fails. It does not
matter what browser is used or set as default on the machine.
Investigating the error code in the log (12003) leads back to an FTP
error when Ariel calls WinInet.dll (a windows component that permits
3rd-party apps to use FTP and other communication protocols).
WinInet is changed when IE8 is installed; this is why the actual browser
being used is irrelevant.
I am told that 3.4, although officially "supported", is highly unlikely
to be patched to take account of the change in WinInet and therefore is
not actually supported in all instances, but only on machines with IE7
or earlier.
Our only other option appears to be to buy Ariel 4.1.1, although as yet
we've had no official word that this works with IE8 either.
Questions:
1. Does anyone have 3.4 working, including Patron Delivery via FTP, on a
WinXP box running IE8? If so, would you mind spending some time telling
me how you configured it?
2. Can anyone confirm that 4.1.1 works, again including Patron Delivery,
on an XP box running IE8?
Many thanks.
--
Antony Hawkins
University of Sheffield Library IT Manager
40 Victoria Street
Sheffield
S3 7QB
e-mail: a.d.hawk...@shef.ac.uk
Tel: 0114 222 7267
Mob: 0777 197 2191
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