Sarah, You must have administrator permissions on the computers that you are trying to install Ariel. Gene
Shalom (שָׁלוֹם), -- Gene Kenney Library Technology Specialist & Assistant System Administrator Bethel University Library Bethel University & Seminary 3900 Bethel Drive St. Paul, Minnesota 55112 voice:651-635-8733 fax: 651-635-2393 email: gken...@bethel.edu Matthew 16:24 Then Jesus said to His disciples, "If anyone desires to come after Me, let him deny himself, and take up his cross, and follow Me. -----Original Message----- From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Sarah Johnston Sent: Wednesday, April 21, 2010 10:48 AM To: arie-l@u.washington.edu Subject: [ARIE-L] Problems with Ariel 3.4 Hi, This weekend we began experiencing problems with Ariel (we're using 3.4), so I tried to reinstall the software and am unable to do so. I keep getting an error message stating that "Setup has experienced an error" and referencing error code 6006. We've had Ariel installed for years on this computer, so I think the problem may be with an update or patch to Windows (we're running Windows XP Professional). Has anyone else had a similar problem? I've tried on multiple computers and have had the same problem. Thanks in advance for any possible solutions! Sarah -- Sarah Johnston Interim College Librarian St. Olaf College Libraries 1510 St. Olaf Avenue Northfield, MN 55057 507.786.3771 john...@stolaf.edu _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/