Hi Jodi, Are you using Windows 7 or XP? We are thinking of buying this scanner since our scanner (Minolta PS5000C) doesn't work with windows7. So much to think about. Some people use it without problem. Others are having a very difficult time.
[cid:image001.gif@01CC35A3.66027440] Sharon Weber Interlibrary Loan Assistant/Porter Henderson Library Angelo State University Member, Texas Tech University System ASU Station #11013 San Angelo, TX 76909 Phone (325)486-6551 Fax (325) 942-2198 Sharon.Weber @angelo.edu These statements are mine and should not reflect on Angelo State University From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Scholl, Jodi A Sent: Tuesday, June 28, 2011 2:44 PM To: 'Discussion of the Ariel Document Transmission System' Subject: [ARIE-L] Bookeye 4 scanner w/BSCAN software All, Is anyone out there using the Bookeye4 scanner with the BSCAN software? University of Iowa just purchased one for the ILL office and we are having a very difficult time using it in production. We've been on the phone with the vendor 6+ times in the month since we set it up, and every time they web-ex in and check the functionality using the diagnostic tools online, it works fine. We hang up the phone and disconnect the web-ex session and begin to scan and it doesn't work again. We don't have enough experience with the product to know how it should work, since we haven't been able to use it for Ariel or Illiad processing since we purchased it in mid-May. Has anyone else had trouble with the Bookeye4 hardware with the BSCAN software running Illiad, Odyssey and/or Ariel? Any info is greatly appreciated. Jodi Jodi Scholl University of Iowa Libraries Head, Library IT Operations & Support Services Iowa City, IA Jodi Scholl Head, LIT Operations & Support Services University of Iowa Libraries 319.335.5973
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_______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=Ariel_Scanners
