>>> On 6/29/2011 at 02:58 PM, Jennifer Fritz <jfr...@law.gwu.edu> wrote: > Bookeye/BSCAN. It appears having a second NIC confuses Ariel, causing > us to not be able to use Ariel's file transfer functionality (but the > email functionality seems to work fine). It's hugely frustrating.
What's really confusing Ariel is probably that the 'network' connection to the BookEye NIC is faster than the connection between the other NIC and your network, so Ariel wants to use it instead. Ariel doesn't seem to get the idea of not trying to route public traffic over a private network. If you can set the Interface Metric in Windows 7 so that the BookEye NIC is 'slower' than the other NIC, Ariel won't try to use it. http://support.microsoft.com/kb/299540 We don't use our BookEye for ILL anymore, but we had that issue when we first installed it on Windows XP. It didn't seem to impact scanning speeds as the network connection to the scanner wasn't a bottleneck. HTH, David _____________________________________________________________________ David Jones mailto:djo...@scu.edu Library Systems Manager http://www.scu.edu/library/ University Library fax: 408-551-1805 Santa Clara University phone: 408-551-7167 500 El Camino Real Santa Clara CA 95053-0500 _____________________________________________________________________ Logic must take care of itself. -- Wittgenstein, Notebooks, 1914-196, 22.8.14 _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=Ariel_Scanners