We had a power surge at my library that rebooted all the machines. Now we can't use ARIEL either, and are getting the same error message. I'll call Infotrieve, but I'm not hopeful they can help. :(
Melissa Jackson ILL Librarian Armstrong Atlantic State University (GAC) On Tue, Jan 17, 2012 at 4:31 PM, Mertens, Anjaela <mert...@gonzaga.edu>wrote: > Has anyone resolved this issue or heard back from Infotrieve? I just had > to restart our computer that Ariel lives on and now I am getting the > licensing error. When I click through it Ariel closes so it is completely > unusable. > > > Anji Mertens > Interlibrary Loan Supervisor > Foley Center Library > Gonzaga University > 502 E. Boone Ave. > Spokane, WA 99258-0095 > 509.313.6534 direct > 509.313.5806 fax > http://www.foley.gonzaga.edu > mert...@gonzaga.edu > Ariel: 147.222.24.214 > OCLC: WUG > > > > > > -----Original Message----- > From: arie-l-boun...@mailman2.u.washington.edu [mailto: > arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Jessie Twaddle > Sent: Monday, January 16, 2012 9:15 AM > To: 'Discussion of the Ariel Document Transmission System' > Subject: RE: [ARIE-L] RE: problem with license-server > > The application closes when I click through the message so I am not able > to do anything on my end. I just called them and got an answering machine. > > Jessie > > -----Original Message----- > From: arie-l-boun...@mailman2.u.washington.edu > [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of > draem...@mskcc.org > Sent: Monday, January 16, 2012 11:08 AM > To: arie-l@u.washington.edu > Subject: RE: [ARIE-L] RE: problem with license-server > > We received it as well. I closed the message and we still seem to be > receiving Ariel files. Based on the old thread from last spring > (specifically Amy Blumenthal's comment below, I wonder if something > happened on their end? > > Amy Draemel > > Document Delivery Services > Memorial Sloan-Kettering Cancer Center Library > 1275 York Avenue > New York, NY 10065 > ph: (212) 639-7441 > fax: (646) 422-2316 > NYUMSK/VVM > > > > -----Original Message----- > From: arie-l-boun...@mailman2.u.washington.edu > [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Jessie > Twaddle > Sent: Monday, January 16, 2012 11:59 AM > To: 'Discussion of the Ariel Document Transmission System' > Subject: RE: [ARIE-L] RE: problem with license-server > > I am all of sudden getting this same message today. Anyone else? > > -----Original Message----- > From: arie-l-boun...@mailman2.u.washington.edu > [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Mark > Roberts > Sent: Monday, May 23, 2011 12:43 PM > To: arie-l@u.washington.edu > Subject: Re: [ARIE-L] RE: problem with license-server > > Infotrieve's Ariel Information Center is located at > > http://www4.infotrieve.com/ariel/ricari.html > > It seems to be functioning at the moment. Don't know how up to date it is > though; it still shows the old Boise State address for the Ariel list, > which closed down years ago. > > There's also info on the Share ILL web site: > > http://shareill.org/index.php?title=Ariel > > It's mostly non-technical but they do have a list of compatible scanners. > > A publicly available archive of postings to this list from the last year > or so is available at the Mail Archive: > > http://www.mail-archive.com/arie-l@u.washington.edu/ > > The full archive (1997-) is available to list subscribers only at: > > https://mailman2.u.washington.edu/mailman/private/arie-l/ > > Hope this helps. > > * Mark Roberts > ** Univ of Washington Libraries > > On 5/23/2011 6:12 AM, Amy Blumenthal wrote: > > Where would one go for information on Ariel? (I'm an IT person, not an > > Ariel user.) I see that infotrieve.com's Web site appears to be down, > which makes me think the problem is at their end? > > > > Amy > > > > *From:*Amy Blumenthal > > *Sent:* Monday, May 23, 2011 9:09 AM > > *To:* 'Discussion of the Ariel Document Transmission System' > > *Cc:* Caitlin M Finlay > > *Subject:* RE: problem with license-server > > > > We're seeing this on at least one computer at Cornell. > > > > Amy > > > > *From:*arie-l-boun...@mailman2.u.washington.edu > > [mailto:arie-l-boun...@mailman2.u.washington.edu] > > *On Behalf Of *Kelly, Frances P. > > *Sent:* Monday, May 23, 2011 8:32 AM > > *To:* Discussion of the Ariel Document Transmission System > > *Subject:* [ARIE-L] RE: problem with license-server > > > > I am having the same problem- getting a message failed to contact > > Infotrieve server to complete registration and/or verify your license. > > > > Fran Kelly > > > > ILL Dept. > > > > *From:*arie-l-boun...@mailman2.u.washington.edu > > [mailto:arie-l-boun...@mailman2.u.washington.edu] > > *On Behalf Of *Claus Jensen > > *Sent:* Monday, May 23, 2011 8:25 AM > > *To:* ari...@mailman2.u.washington.edu > > *Subject:* [ARIE-L] problem with license-server > > > > Hi > > > > Our ariel fails to connect to license-server. Do any other have the > > same > problem? > > > > Best regards > > > > Claus Jensen > > > > National Library of Education NLE > > > > > > > > _______________________________________________ > > ARIE-L mailing list > > Mail the list at ARIE-L@u.washington.edu Unsubscribe at > > http://www.arie-l.org#subscribers Archive at > > http://www.mail-archive.com/arie-l@u.washington.edu/ > > Scanner recommendations at > > http://shareill.org/index.php?title=Ariel_Scanners > _______________________________________________ > ARIE-L mailing list > Mail the list at ARIE-L@u.washington.edu Unsubscribe at > http://www.arie-l.org#subscribers Archive at > http://www.mail-archive.com/arie-l@u.washington.edu/ > Scanner recommendations at > http://shareill.org/index.php?title=Ariel_Scanners > > > _______________________________________________ > ARIE-L mailing list > Mail the list at ARIE-L@u.washington.edu Unsubscribe at > http://www.arie-l.org#subscribers Archive at > http://www.mail-archive.com/arie-l@u.washington.edu/ > Scanner recommendations at > http://shareill.org/index.php?title=Ariel_Scanners > > > > ===================================================================== > > Please note that this e-mail and any files transmitted from > Memorial Sloan-Kettering Cancer Center may be privileged, confidential, > and protected from disclosure under applicable law. If the reader of > this message is not the intended recipient, or an employee or agent > responsible for delivering this message to the intended recipient, > you are hereby notified that any reading, dissemination, distribution, > copying, or other use of this communication or any of its attachments > is strictly prohibited. If you have received this communication in > error, please notify the sender immediately by replying to this message > and deleting this message, any attachments, and all copies and backups > from your computer. > > _______________________________________________ > ARIE-L mailing list > Mail the list at ARIE-L@u.washington.edu Unsubscribe at > http://www.arie-l.org#subscribers Archive at > http://www.mail-archive.com/arie-l@u.washington.edu/ > Scanner recommendations at > http://shareill.org/index.php?title=iel_Scanners > > > _______________________________________________ > ARIE-L mailing list > Mail the list at ARIE-L@u.washington.edu Unsubscribe at > http://www.arie-l.org#subscribers Archive at > http://www.mail-archive.com/arie-l@u.washington.edu/ > Scanner recommendations at > http://shareill.org/index.php?title=Ariel_Scanners > _______________________________________________ > ARIE-L mailing list > Mail the list at ARIE-L@u.washington.edu > Unsubscribe at http://www.arie-l.org#subscribers > Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ > Scanner recommendations at > http://shareill.org/index.php?titleAriel_Scanners >
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