Ah. Well, I can sure sympathize with you then. Learning Remedy isn't hard when you have some means of reference, but it is pretty daunting when you don't.
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carl Reenus Sent: Tuesday, May 09, 2006 11:27 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Lazy posters We did not have a support contract at that time, so no I was not able to download the manuals. >From: Rick Cook <[EMAIL PROTECTED]> >Reply-To: arslist@ARSLIST.ORG >To: arslist@ARSLIST.ORG >Subject: Re: OT: Lazy posters >Date: Tue, 9 May 2006 10:02:02 -0700 > >Training I can certainly understand - sometimes employers are too cheap >to send their people to training. How was it that you were without >manuals? Were you unable to download them? > >Rick > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Carl Reenus >Sent: Tuesday, May 09, 2006 9:44 AM >To: arslist@ARSLIST.ORG >Subject: Re: OT: Lazy posters > >Exactly! I was without a manual or training for several weeks when I >first started. > > > >From: Warren Baltimore <[EMAIL PROTECTED]> > >Reply-To: arslist@ARSLIST.ORG > >To: arslist@ARSLIST.ORG > >Subject: Re: OT: Lazy posters > >Date: Tue, 9 May 2006 08:56:41 -0700 > > > >Personally, I'd rather like to see a little less scolding and a little >more > >helping. Nobody knows what this person's situation is, whether or not >they > >have a manual (or for that matter any experience with ARS). > > > > > >On 5/9/06, Rick Cook <[EMAIL PROTECTED]> wrote: > >> > >>Preach it, brother! I'm not the admin, nor am I Claire (there could > >>only one Claire!), so I'll let others admonish people like Carl to > >>actually contribute something before insulting longtime and >substantial > >>contributors like Phil. > >> > >>But Phil and Gidd are right, and it's high time for some people to get >a > >>wake-up call with a clue-by-4. > >> > >>** DISCLAIMER ** This does NOT apply to about 98% of the posters to > >>this list. This is not telling newbies "Go away". This is not an > >>attempt to scare anyone away. My stated comments are my own. > >> > >>Here's the progression, for those apparently new to such processes. > >> > >>1) You encounter a problem with a Remedy product. > >>2) You try to fix it yourself. > >>3) You seek help from your co-workers (if any). > >>4) You read the manuals and check the Remedy KB to see if there's some > >>tidbit of information that might help with that process. > >>5) Repeat steps 2-4 at least until the most apparent solutions have >been > >>tried. > >>6) You contact Remedy Support and/or the list. > >>7) You (probably) receive help from Remedy Support and/or the list. > >> > >>The ARSList is here to help people who have first made a substantial > >>effort to help themselves. It is intended to be an aid to, not a > >>substitute for, learning how to do your job. While we were all >newbies > >>at some point, and we don't mind helping other newbies gain >experience, > >>there are a few people, including several from an offshore >organization, > >>who have shown a consistent pattern of asking basic questions to the > >>list instead of taking the time to read the manuals provided with the > >>product, and to actually grow their skills beyond that of newbie. > >> > >>Were I one of these few individuals, or an employee of this > >>organization, I would hope that I would do what most posters do here - > >>display to the rest of my professional community that I had the skills > >>and initiative to at least learn to code my way out of a wet paper bag > >>with a map, a knife, and a flashlight. Remedy isn't THAT hard to >learn. > >> > >>Executive Summary: Please respect the time of those who are trying to > >>help others by trying to help yourself first. > >> > >>Sergeant-at-Arms: Haul these miscreants away... :) > >> > >>Rick > >> > >>-----Original Message----- > >>From: Action Request System discussion list(ARSList) > >>[mailto:[EMAIL PROTECTED] On Behalf Of Gidd Calden > >>Sent: Tuesday, May 09, 2006 7:12 AM > >>To: arslist@ARSLIST.ORG > >>Subject: Re: Pager Notifications. > >> > >>Carl, > >> > >>Do you mean that physically or verbally ? > >> > >>In defense of Phil, and he needs no defense, he makes a good Point. > >> > >>While it is often easier to ask a question on the list, perhaps that > >>should be preceded by the requestor's research including looking at a > >>manual once in awhile. There are more then a few listers that have a > >>tendency to ask a question and then wait for the reply and not do any > >>self help on their side.... YOU KNOW WHO YOU ARE ! > >> > >>Claire, chime in here if I am to far out in left field? Doh !! > >> > >>Has Remedy stopped shipping pdf guides, manuals and reference >materials > >>now? > >> > >>My .02 > >> > >>Regards...Gidd > >> > >> > >> > >>-----Original Message----- > >>From: Action Request System discussion list(ARSList) > >>[mailto:[EMAIL PROTECTED] On Behalf Of Carl Reenus > >>Sent: Tuesday, May 09, 2006 5:40 AM > >>To: arslist@ARSLIST.ORG > >>Subject: Re: Pager Notifications. > >> > >>Ha, what an ass! > >> > >> > >> >From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> > >> >Reply-To: arslist@ARSLIST.ORG > >> >To: arslist@ARSLIST.ORG > >> >Subject: Re: Pager Notifications. > >> >Date: Mon, 8 May 2006 23:05:45 -0400 > >> > > >> >Got a manual? Ever read it? Been to training? We have, try it. > >> >-----Original message----- > >> >From: Mallikharjunudu_Chidella [EMAIL PROTECTED] > >> >Date: Mon, 8 May 2006 22:36:21 -0400 > >> >To: arslist@ARSLIST.ORG > >> >Subject: Pager Notifications. > >> > > >> >:-) Hi list, > >> >:-) > >> >:-) > >> >:-) SLA have 2 notification one is "Email" and the other is "Pager". > >> >Email > >> >:-) Notification can be created using "Send Alert or Email" and for > >> >pager we :-) should use "Send Page or Run Process" option to create > >> >pager :-) notification through command line statement to send a page >or > >> > >> >run an :-) executable. > >> >:-) > >> >:-) Can you please let me know about the command line statement to >be > >> >given > >> >:-) in the "Send Page or Run Process" for the pager notification. > >> >:-) > >> >:-) Thanks in advance. :o) > >> >:-) > >> >:-) Thanks > >> >:-) > >> >:-) Malli > >> >:-) > >> >:-) > >> >:-) > >> >:-) > >> >:-) > >> >:-) > >> >:-) DISCLAIMER: > >> >:-) This email (including any attachments) is intended for the sole >use > >> > >> >of > >> >:-) the intended recipient/s and may contain material that is > >> >CONFIDENTIAL > >> >:-) AND PRIVATE COMPANY INFORMATION. Any review or reliance by >others > >> >or > >> >:-) copying or distribution or forwarding of any or all of the >contents > >> > >> >in > >> >:-) this message is STRICTLY PROHIBITED. If you are not the intended > >> >:-) recipient, please contact the sender by email and delete all > >> >copies; :-) your cooperation in this regard is appreciated. > >> >:-) > >> >:-) > >> > >_______________________________________________________________________ > >> >________ > >> >:-) UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >> >:-) > >> > > >> > >_______________________________________________________________________ > >> >________ UNSUBSCRIBE or access ARSlist Archives at >http://www.wwrug.org > >> > >>_________________________________________________________________ > >>Express yourself instantly with MSN Messenger! Download today - it's > >>FREE! > >>http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/ > >> > >>______________________________________________________________________ >__ > >>____ > >>___ > >>UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >> > >>______________________________________________________________________ >__ > >>_______ > >>UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >> > >> > >>______________________________________________________________________ >_________ > >>UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >> > > > > > > > >-- > >Warren R. Baltimore II > >Remedy Developer > >UW Medicine IT Services > >School of Medicine > >University of Washington > >Box 358220 > >1325 Fourth Ave, Suite 2000 > >Seattle, WA 98101 > > > >The opinions expressed in this e-mail are in no way those of the >University > >of Washington, or the State of Washington. They are my own. > > > >_______________________________________________________________________ >________ > >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >_________________________________________________________________ >Don't just search. Find. Check out the new MSN Search! >http://search.msn.click-url.com/go/onm00200636ave/direct/01/ > >_______________________________________________________________________ _ >_______ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >_______________________________________________________________________ ________ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _________________________________________________________________ FREE pop-up blocking with the new MSN Toolbar - get it now! http://toolbar.msn.click-url.com/go/onm00200415ave/direct/01/ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
