Well, thanks for asking Claire,

I have decided not to shut down the discussions because it is going
rather well.

A number of very valid opinions have been raised, without, even Phil's
really going over the line of reasonable.

Well, okay, the one guy calling Phil an ass, but I'm getting used to
someone being like that each week.

The long winded points I want to make are:

(the first was my fourth, but decided it is the most important)

4) If you are a Consultant, remember your future clients probably read the
list,
   and will see whether you are worth hiring or not. Enough said.

1) Everyone gets to ask ignorant questions.
   This particular one was asked by a Consultant,
   or at least he works for an off shore consulting firm.
Even he can ask those ignorant questions, we don't have to answer them,
and personally I would not. Not that it was the simplest question I have
seen a consultant ask.

But I don't want to prevent a question now or then from anyone no
matter how simplistic and/or slightly off topic(how do I get a list of
Cities in Canada,US;
is Mexico next on his list of simple web searches?)

2) The record was 40 such questions in two days. People on the list
answered them all. The responses were: Installation Guide Page 5, 23, .....
Basics Guide page 8, 12 ...
I tried to stop them politely at around 15 questions by calling her up
and suggesting she try reading the manual and that I had noticed
some frustration on the part of the list (10 emails from folks directly
to me at that point). She screamed at me about how dare I suggest she
do that, and she will post the questions if she wants to.

She asked the next bunch, and to the best of my knowledge she is now
a consultant asking simiiarly bad questions, but answered in more advanced
manuals.

3) If you aren't a Consultant, ask away, and we will help. All of us,
(I am an independant consultant now, but wasn't when I created this list)
were employees with too few resources and time at some point in our careers.

Some of us are consultants with the same issues, so be reasonable, try to
read first, but by all means, if you need our help, that is why the list
exists.

.... Daniel
p.s. Claire, you getting to BMC UserWorld this year?
p.p.s. The list of session topics and tutorials is now out, and registration
is open



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Sanford, Claire
Sent: May 9, 2006 14:35
To: arslist@ARSLIST.ORG
Subject: Re: OT- Lazy posters


OK, you guys keep throwing my name into this... So I feel like I should
at least make some comment...

<snip>

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