Hi, I had found this one also, but, ServiceWare won't cough it up. They want to keep it internal.
Thansk, Troy --- Michiel Beijen <[EMAIL PROTECTED]> wrote: > Don't know if this google link works, but for me it > was the top result > when I searched for Serviceware and Def. It talks > about a file called > ServiceWareIntegration.def. It looks like it is > created originally for > Helpdesk v5 or 5.5 but you probably will have to > tweak it only a > little to let it work with Helpdesk v6. I guess you > should be able to > search for the file name on the serviceware server > or installation > media. > > http://66.102.9.104/search?q=cache:rLUAPhluLmkJ:www.serviceware.com/pdf/serviceware-remedy-inote.pdf+serviceware+def&hl=nl&gl=nl&ct=clnk&cd=1&client=firefox-a > > Kind regards, > Michiel > > On 7/11/06, Troy Sasso <[EMAIL PROTECTED]> wrote: > > Hi Herb, > > > > Thanks for the reply. You're one of the few that > > dared to respond on this topic. Do you know if > there > > is a DEF file paced onto the ServiceWare server > with > > the install? > > > > Regards, > > > > Troy > > > > --- Herb Partlow <[EMAIL PROTECTED]> > > wrote: > > > > > Troy > > > When you install the service ware product the > > > software adds it > > > stuff(workflow). I believe it was designed for > ITSM > > > only, but > > > I could be wrong. > > > > > > Herb > > > > > > -----Original Message----- > > > From: Action Request System discussion > list(ARSList) > > > [mailto:[EMAIL PROTECTED] On Behalf Of Troy > Sasso > > > Sent: Monday, July 10, 2006 1:34 PM > > > To: arslist@ARSLIST.ORG > > > Subject: Remedy integrated with ServiceWare > > > > > > Hi everyone, > > > > > > Has anyone out there in RemedyLand performed an > > > integration to > > > ServiceWare > > > via Remedy? If so, any advice or instructions? > > > > > > Thanks in advance. > > > > > > Troy > > > > > > > > > ________________________________________________________________________ > > > _______ > > > UNSUBSCRIBE or access ARSlist Archives at > > > http://www.wwrug.org > > > > > > > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at > > > http://www.wwrug.org > > > > > > > > > > > > > __________________________________________________ > > Do You Yahoo!? > > Tired of spam? Yahoo! Mail has the best spam > protection around > > http://mail.yahoo.com > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org > __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org