Did you follow the prerequisite list in the docs, including setting the multithreading in ARS? How about your transaction logs at the DB level - are they full? Check the size of your tempDb DB, too.
I installed Incident in about an hour total, so something is definitely wrong. Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker Sent: Wednesday, July 19, 2006 10:12 AM To: arslist@ARSLIST.ORG Subject: ITSM 7 - Installation Good Afternoon List: I'm attempting to install the ITSM 7 suite. It was running great up until I got to Incident Management. Now, Its sitting there saying "Loading Application: fnp system", and I see an error with an ARERR 91 and that it couldnt load a specific def file. Its been sitting with 3 bars for almost an hour & a half, so Im wondering if its officially hung or not. If it is, and I want to reinstall the app, do I just have to delete the entry from SHARE:Application_Properties and restart the installer? I remember doing something similar in the 6.x version of the apps, but I can't remember what all the steps were involved with doing that. TIA! Mike _________________________________________________________________ Express yourself instantly with MSN Messenger! Download today - it's FREE! http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org