I wanted to run from an active link but I want Remdy/Crystal to ask the user
for a parameter.
For example: I want all tickets assigned to somebody.
I want Remedy/Crystal to ask:
tickets assigned to: XXXXXX (user enter a username.)
Thanks you!
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Michiel Beijen
Sent: Monday, July 24, 2006 4:10 AM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal parameters reports
Ignacio,
This depends, do you want to run the report from an active link or
from the ITSM Report Console?
As you might know, if you want to run a Crystal Report from Remedy it
will override the already existing query in Cristal. You can pass the
selection criteria in the Query Override in the Open Window active
link or if you want to run the report from the Report Console, store
the qualification in the Report form.
Kind regards,
Michiel
On 7/21/06, Rusconi, Ignacio (I.) <[EMAIL PROTECTED]> wrote:
> **
>
>
> Please could you indicate if there is anyway to give Crystal a
> parameter when you open the report via remedy
> I know there is the item Create Parameter but only can be used If
> you execute the report with Crystal
>
> I mean I wanna get for example all the tickets open by "a" (take
> this as an example. I know I can QRY this with QRY tool Remedy)
>
> but this filter I wanted to be done over the Crystal report embedded
> in Remedy
>
>
> Remedy 5.01
> Crystal 9-1
> Sql 2000
>
> Thanks in advance
>
>
>
> Ignacio G. Rusconi
> Data Base Administrator
>
> Ford Argentina-TeleTech
>
> :.4756-9367.:
>
> [EMAIL PROTECTED]
> [EMAIL PROTECTED]
> Web. http://pacheco.ba.ford.com/pl/9898
>
> ¿Sentiste un Ford últimamente?
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