Yeah, it turns out that JRE is pretty important :) I knew it was something stupid like that. Live and learn - normally I just go ahead and install AR Server etc on my laptops when I get them - this time I'm holding off until I have to have it (since I have other servers to connect to).
William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157 -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of strauss Sent: Tue 7/25/2006 1:33 PM To: arslist@ARSLIST.ORG Subject: Re: IE Security Setting for mid-tier You will have to go get it off the Sun web site - it's about 16 mb - I recommend j2re-1_4_2_10 from the archives since that is what we have been using in our ARS 7.0 server installs and on our desktops - we avoid 1.5 anything since it has too many incompatibilities with existing applications in our environment. Christopher Strauss, MSLS Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Tuesday, July 25, 2006 1:26 PM To: arslist@ARSLIST.ORG Subject: Re: IE Security Setting for mid-tier Ah-ha! Didn't think of that - I didn't install it because I haven't installed the mid-tier yet. I can't browse the support site and I don't have docs with me - could someone be so kind as the check the version I need of the JVM (and whether it's Sun/Microsoft) and email it to me? William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157 -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of strauss Sent: Tue 7/25/2006 1:07 PM To: arslist@ARSLIST.ORG Subject: Re: IE Security Setting for mid-tier Did you install a JRE / JVM on it? Microsoft no longer includes their JVM, so you probably have a Java-free environment. If there's no JVM or if there is but you did not include IE in the install, it's definitely not going to work with any mid-tiers prior to 6.3. Christopher Strauss, MSLS Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Tuesday, July 25, 2006 12:57 PM To: arslist@ARSLIST.ORG Subject: IE Security Setting for mid-tier I just got a new laptop - and installed Win XP Pro and IE 6 along with it. Now the Remedy support site and other mid-tier apps do not work. I've confirmed the sites themself actually are up and working - but for some reason I'm not getting IE to work. I've messed with the IE settings quite a bit. Does anyone have the de facto "this is how IE must be configured" FAQ? William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org