that´s right.
Thank you very much
From: David Sanders <[EMAIL PROTECTED]>
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: Midtier 7 authentication error
Date: Wed, 16 Aug 2006 17:18:14 +0100
>Hi Chris
>
>Go to Admin tool, Server information, Connection settings and re-enter the
>Mid-Tier Administration Password. Then go to Mid-Tier config page, AR
>Server Settings, select your server, click Edit and enter the same password
>in the Admin Password field. These passwords must match otherwise you will
>get an authentication error.
>
>HTH
>
>David Sanders
>Remedy Solution Architect
>Enterprise Service Suite @ Work
>==========================
>ARS List Award Winner 2005
>Best 3rd party Remedy Application
>
>tel +44 1494 468980
>mobile +44 7710 377761
>email [EMAIL PROTECTED]
>
>web http://www.westoverconsulting.co.uk
>
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] On Behalf Of Chris Rom
>Sent: Wednesday, August 16, 2006 4:21 PM
>To: arslist@ARSLIST.ORG
>Subject: Re: Midtier 7 authentication error
>
>James,
>
>since this is a sandbox, everything is installed on the same machine. I can
>ping the AR Server fine from my laptop by just using the server name.
>
>Windows 2003 Server SP1
>Oracle 10g
>AR System 7.0 & ITSM 7.0
>Java SDK 1_4_2_11
>Tomcat 5.0.28
>Mid-Tier 7.0
>
>AR Server Settings:
>I tried with both 'Authentication Server' blank as well as my AR Server
>selected. Not sure if it is required.
>
>Web Service Settings:
>This is blank since we are not using web services
>
>On the login page, I usually leave the 'Authentication Server' blank but I
>also tried to enter my AR Server name as well as the LDAP server domain
>name. Nothing worked.
>
>I submitted a ticket to Remedy Support since I need to get this working
>ASAP. My demo licenses are only good til the end of August.
>
>I will let you all know the solution, if any.
>
>Thanks for your help
>
>Chris
>
>____________________________________________________________________________
>___
>UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>
>_______________________________________________________________________________
>UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
