Roy, I think the best path would be an external script, or a Filter plugin.
You might want to look at the Java Scripting plugin to see if you can use Java to create a "text file" on the ARS server and send the path and name back to the ARS server so that a later filter can "get the file" from the server file system. I think your workflow could even delete the temp file too. The hard part with most other options would be things like: Run Process command line length restrictions Command line processing of hard returns in the string Command line processing of other special characters/variable substitutions. etc.. ARS workflow should could use a "simple" way to read/write attachments (even if limited in the type of files) directly. (TXT, CSV, XML would be a real good starting point in my book.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 8/16/06, Ashcraft, Roy W. <[EMAIL PROTECTED]> wrote:
** Racking my brain here, fruitless, I know. On submit/modify of a record, I need to take the contents of a long character field on the current record (transactional value) and place them into an attachment field as a text file, in filter actions, preferably. In active links, using the Open Window action, you can report to file, however, this will generate a report of the db values of the field, not the current transactional values. Will this require an external script, or is there something that can be done with Remedy workflow to accomplish this? Server is Win2k3, ARS v6.3 patch 17. Database is SQL 2k SP4. Any ideas would be appreciated. Thanks, Roy Roy Ashcraft Systems Analyst SAIC [EMAIL PROTECTED] (402) 293-5218 __20060125_______________________This posting was submitted with HTML in it___
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